Outlook for mac 2011

27. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
Hi,

Any help you guys can give would be much appreciated.

We are a business with three employees using Outlook for mac 2011 version 4.3.9 on mountain lion.

We have an orders inbox that we have sent up as a shared inbox because all three of us benefit from being able to see what the state of orders is. Unfortunately now that we have three people using this we constantly getting the following error message:


if you enter the password the following message pops up:


Whether you click yes or no the first error then pops up again and the cycle continues rendering outlook unusable.

This only happens when more than one person is on outlook so it seems to me that outlook is recognizing more than one user and constantly asking for passwords as a result.

The inbox settings are as follows;


I have not blanked the password out of the above. It always comes up blank and if you enter it, the next time you open the settings box its gone.

If anyone has any idea why this happens and/or suggestions to fix the problem they would be very much apprenticed.

As would any suggestions of alternative setups that we could use to have a shared inbox.

Many  thanks

Dom


Outlook applying wrong filtering

20. January 2014 · Write a comment · Categories: Outlook for Mac · Tags:
One of my clients is using Outlook Mac 2011 V. 14.3.9, in French.

Since this morning, seemingly without her changing any setting, her inbox stopped displaying many messages from the beginning of the year until about a week from now. Current messages show up fine. And older messages show up too.

Somehow, when checking the filters, we discovered that if we set the filter category to “aucune” (none), then all the message magically reappear.

But soon as we click on the inbox, this seems to take us out the filtered search, and back into “default” inbox display, that omits many messages.

Also, I noticed that I clear the categories filter, instead of setting it to “aucune” (none), the inbox list also reverts to not showing up all my messsages.

Could it be that during a database rebuild, Outlook may have set by error a categeory called “aucune” to a bunch of messages, when in fact none should be applied ?

Other than that, I cannot figure out how to fix this very annoying problem. Maybe a database rebuild could help, but before I try that, I’d like to make I didn’t forget to check for something more obvious, like a simple setting or something else like that.

Old emails reappearing in inbox – 1200 pages

04. January 2014 · Write a comment · Categories: livemail · Tags:
My inbox is full of old emails from 17 Oct, 1200 + pages long. I received an email from outlook saying my account is growing too fast and now im not getting new emails. Help please! 

Windows Live Message Rules Problems

03. January 2014 · Write a comment · Categories: livemail · Tags: ,
In Windows Live when I set up a message rule I would like to apply the rule against the inbox however the only available folder to apply the rule against is the Outbox.

Attempt: I highlited the INBOX before I built the message rule thinking that the applied Folder will the INBOX only the OUTBOX was displayed on completion of the Message Rule


I would appreciate some instructions on how to change the applied folder from the OUTBOX to INBOX

Thank You
 Joe

can’t empty inbox

18. December 2013 · Write a comment · Categories: livemail · Tags: ,

This is a new problem in past week.

 

Before now I could empty my inbox swiftly and easily w/o having to click on each message individually (pain!).

 

I just selected the top message, hit "control A" (for All, I guess), and voila! - an empty inbox.

 

Now, that maneuver no longer works and I get a jarring sound and the message "An ukn error has occured."  Say what????

 

Does anyone know why it's doing this now, after working so perfectly?  I get a ton of mail and I can't click on each messageto delete it -  takes too long.

 

Thank you.

Can’t’ empty inbox

17. December 2013 · Write a comment · Categories: Uncategorized · Tags:

A new problem just in last week.  Previously,   I was able to do

the " control A"method to select all messages in inbox, click delete, , and voila! - inbox emptied.

 

 Now just in the last few days, it won't work. I get a message "An ukn error has occured. Please try again." Frustrating! I don't think I've changed any setting on my computer, but what could account for this, please?

Outlook 2011 for Mac stopped syncing

16. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
My outlook has been working wonderful for the last couple of years with my mail server and just suddenly last night it stopped receiving new e-mails. I reset the settings and created a new database and deleted the old ones so see if resetting outlook would allow me to retrieve my mail. It didn't work at all. Now outlook only syncs about 14 messages in my inbox and doesn't receive any new mail since yesterday. It won't allow me to load any older messges in my inbox since wednesday. I can send mail fine. All my sub folders in my inbox load and I can load old e-mails in them. I can't find anything that will work to fix this issue. I have outlook software on both macs and both are having the same issue which leads me to believe it's a server issue, except for the fact that I can send/receive e-mail perfectly on all other  software (Apple Mail/Iphone/ipad/)

Any idea what's going on with outlook?

Update: I reinstalled outlook and now I'm gettting an "unknown error" and no mail is showing up in the inbox but the containing folders are still there.

Keyboard shortcut to go to Inbox

13. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
The title says it all -- is there a keyboard shortcut to go to Inbox, a-la Control-Shift-I?
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