13. December 2015 · Write a comment · Categories: Uncategorized

On Friday I received several messages (one each to my hotmail and outlook accounts) to say that I needed to install a Windows fix to Hotmail Live Essential for it to continue working following a change that Microsoft will make to the Outlook mail service in the near future. The messages pointed to this site http://communication.microsoft.com/Key-6859401.C.rv22.N.K4.-.nFwJQdB which redirected to https://www.microsoft.com/en-us/download/details.aspx?id=49486 This appears to be a perfectly genuine Microsoft site referring to a fix KB3093594

However having applied fix this I now get the messages below for all my hotmail and outlook email addresses.

Have I been conned? and if so how can I recover from it?

Unable to send or receive messages for the Hotmail (xxxxxxx) account.

Server Error: 0x80072EE7
Server: 'https://m.hotmail.com/Microsoft-Server-ActiveSync'
Windows Live Mail Error ID: 0x80072EE7

I have recently upgraded to Windows 10, a week ago.

When I opened up my emails this morning, I found three of my messages gone.  They had complete disappeared.  I had not deleted them as I needed the attachment.  I cannot find these emails in the deleted folder or in any other folders within Windows Live Mail.  I am using WLM IMAP.  No emails are showing in the 'deleted Items' folder or Recycle Bin.  I have also checked my Hotmail (Outlook) address on the internet and nothing.

How can I stop this from happening in the future?

Is it possible to retrieve the missing email?  If so, how would I do this?

Any assistance in solving this would be sincerely appreciated.

I am using Windows 10.

I've tried repair, I've tried uninstalling, downloading new and installing and still I get blank e-mails.  This started Wednesday, December, 9, 2015 immediately after Windows 10 updated to its latest (but certainly not the greatest) build.

I've rolled back to an earlier build of Windows 10.

Nothing I've tried works. 

13. December 2015 · Write a comment · Categories: Uncategorized

Hi everyone, 

I was editing a video in windows movie maker and saved it every 2 Minutes just to make sure. Then before closing the project I saved it again. 

Then when I wanted to open the project file again to keep on working on it Movie Maker gave me the error message "Sorry, Movie maker can´t open this project file. The file might not be compatible with Movie Maker or be corrupted." 

Is there any way that I don´t have to start all over again with my editing? It took me 3 hours already.

Thanks for your help! 

13. December 2015 · Write a comment · Categories: Uncategorized

I have received several copies of the email pasted below.  Does anyone know if it is genuine, or a phishing scam?

Important information about your email service
Dear user,
In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from being delivered to the Windows Live Mail 2012 application you use.
In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here.
If you use Windows Live Mail 2012 on Windows 8, Windows 8.1 or Windows 10, we recommend that you switch to the built in Mail app in Windows to stay connected and get the latest feature updates on Windows 8, Windows 8.1, and Windows 10.
Windows Live Essentials 2009 and 2011 are not supported anymore, and you will need to update to Windows 8/8.1 or Windows 10 and use the Mail app, or use www.outlook.com. To learn more about the Mail app, please click here.
We also recommend all Windows Live mail users on Windows 7, Windows 8, and Windows 8.1 to upgrade to Windows 10 and use the built in Mail application to stay connected and get the latest feature updates.
We suggest saving this email so you can refer to it later.
Thanks for your understanding and continued use.
Sincerely,
The Outlook team
Microsoft respects your privacy. Please read our online Privacy Statement.

This is a mandatory service communication. To set your contact preferences from Microsoft and its family of companies please click here to unsubscribe.

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

When I try to send emails I keep getting a box that says there are errors.  I need technical assistance please.  Here is a picture of the problem:

Changing the title

Old title – How to fix errors

New titleWhen I try to send emails I keep getting a box that says there are errors, in windows live mail

13. December 2015 · Write a comment · Categories: Uncategorized

When I try to send emails I keep getting a box that says there are errors.  I need technical assistance please.  Here is a picture of the problem:

13. December 2015 · Write a comment · Categories: Uncategorized
I like the Slide Show dimension of Photo Gallery.  Unfortunately, when I run it the entire screen is occupied by my pictures.  Is there any way to create a window for my Slide Show, and still run and work on Excel, Word document, Internet Explorer or all of these programs (even more) at one time?  I thought inherent in Windows was the capability to multitask with multiple programs.

my keybord notgood working andsomtimes onekey working repidly andnotstop it

13. December 2015 · Write a comment · Categories: Uncategorized

I am still using Live Mail 2011 on Vista Home Basic and I don't understand what is going to happen with the changes that I have been told about in the recent email.

Do I need to upgrade my OS and then Live Mail as well? Or can I just carry on as I am at the moment? 

I am concerned as I run 2 address books on 2 different microsoft email accounts and use the  programme with other email providers also which means that all my emails appear together.  Help!