02. January 2016 · Write a comment · Categories: Uncategorized

Whenever I try to install Skype, it says it has problem connecting to download server. In the other hand, in the case of Windows Movie Maker, it said error: 0x80078007b and source: D3DX9, "unknown error occured". Could this be a computer virus? Being a college student, I really need to get thing up and running before the semester begins. I will be glad to receive any advice. Please help. Thanks in advance.

02. January 2016 · Write a comment · Categories: Uncategorized
Just today, Live Mail 12 started "crashing" when the calendar starts to update. If I catch it before the "check for updates" cycle gets to calendar, Mail stays working, but when it tries to update 10 minutes later, Mail crashes. How to fix?
02. January 2016 · Write a comment · Categories: Uncategorized

Original Title: Confused

I recently began hooking up my laptop to tv using HDMI cable. All was working fine. I ended up by having to download and install a Microsoft patch that would allow Hotmail to continue to work.  Which ultimately led me to needing to uninstall and then reinstall Essentials. But what is now occurring is that I can only get Movie Maker to open when I first have it connected to tv using HDMI. PLUS I must start playing the video and THEN disconnect the cable for Movie Maker to continue to work on my laptop. If I don't use this exact sequence my laptop screen/Movie Maker looks like it's been redacted in black. When I try to open Movie Maker without HDMI connect I get a notification that tells me Movie Maker can't start. And that I need to make sure that my computer meets minimum system requirements. Obviously my system does...because Movie Maker DOES work. And all drivers are updated. I have screen resolution at suggested setting. Any suggestions? Thank you.          

02. January 2016 · Write a comment · Categories: Uncategorized
I recently began hooking up my laptop to tv using HDMI cable. All was working fine. I ended up by having to download and install a Microsoft patch that would allow Hotmail to continue to work.  Which ultimately led me to needing to uninstall and then reinstall Essentials. But what is now occurring is that I can only get Movie Maker to open when I first have it connected to tv using HDMI. PLUS I must start playing the video and THEN disconnect the cable for Movie Maker to continue to work on my laptop. If I don't use this exact sequence my laptop screen/Movie Maker looks like it's been redacted in black. When I try to open Movie Maker without HDMI connect I get a notification that tells me Movie Maker can't start. And that I need to make sure that my computer meets minimum system requirements. Obviously my system does...because Movie Maker DOES work. And all drivers are updated. I have screen resolution at suggested setting. Any suggestions? Thank you.          
02. January 2016 · Write a comment · Categories: Uncategorized

I have to say this help forum is really annoying. Most posts don't really answer people's questions.

However, I have nowhere else to go.

I am a poet, and I post my poetry to a blog with Live Writer. The last two poems display double spaced, and thus the stanzas are lost. The poems make less sense now. Nothing I do removes the extra spaces where I don't want them.

Please advise how I can remove double spacing. I used the "Paste Special" tab to post without formatting, but it makes no difference.

The blog is hosted by Wordpress.

Thank you.

02. January 2016 · Write a comment · Categories: Uncategorized

Cannot send email to contact groups using current version of Live mail as downloaded from the Microsoft website on a new computer installed with Windows 10 and Outlook 2016

Contacts show up in contact list but send email is greyed out.

I can select the group from the to line in new email but am unable to send.  Error message indicates no recipients. 

Live mail works fine on another computer that was upgraded from Windows 7 and does not have Outlook installed.

[Original title: Windows 10 Live Mail Contacts]

02. January 2016 · Write a comment · Categories: Uncategorized

Cannot send email to contact groups using current version of Live mail as downloaded from the Microsoft website on a new computer installed with Windows 10 and Outlook 2016

Contacts show up in contact list but send email is greyed out.

I can select the group from the to line in new email but am unable to send.  Error message indicates no recipients. 

Live mail works fine on another computer that was upgraded from Windows 7 and does not have Outlook installed.

02. January 2016 · Write a comment · Categories: Uncategorized

Windows Movie Maker Version 2012 (Build 16.4.3528.0331) 

Both computers have been updated to Windows 10 

I have been working on a memorial video for 3 years using Movie Maker on my laptop and desktop.

All of the files, photos, and mp3's are on a flash drive.

When I try to open the project in Movie Maker I receive an error message:

"Sorry Movie Maker can't open this project file. The file might not be compatible with Movie Maker or be corrupted.  Please select a different project file."

can anyone assist with repairing this file?

02. January 2016 · Write a comment · Categories: Uncategorized
I am using Windows 10 movie maker.  For some reason the software stopped recording after 15 minutes.  Any idea why?  Also, how long can you record using movie maker?
02. January 2016 · Write a comment · Categories: Uncategorized

Original title: Brian

I can send but not receive e-mails on Live Mail.  This problem started at the end of November.  About 2 weeks ago I suddenly got back on line and 1050 e-mails were down loaded covering a period of 18 months. The next day I the problem was back again. I get the following message,  (Unable to send or receive messages for the #### account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity).

As e-mails are accessable on my I-Pad and on Mail2web it is clearly not a problem with the server. I have Windows 7 installed. 

I downloaded Windows 10 but could not even open Live mail and had to re-install Windows 7. I have uninstalled and reinstalled Live Mail and tried the repair option but still not working.

Can anybody help?