Just started having this problem.  Both the "email or phone" and "password" boxes are highlighted in red with my actual email and password imposed over the top of these terms.  The keep me logged in box is checked. 

It will not let me log in until I go into the boxes and delete and reenter at least one of the characters.  At that point the imposition goes away, the boxes are blue and all that is left is my email and password, which once I click on sign in, gets me into my email without further issue.

26. April 2016 · Write a comment · Categories: Uncategorized
I've read strings about this problem dating back to last summer. Microsoft, any update? I used to be able to watch my movies (MPG3) on my Windows 10 desktop and then it stopped.  I can hear the audio but the scrren is black.  However, I can view the same clips perfectly from the cloud using my iphone.  What's the fix for this?  Uninstall Essentials? I liked using Movie Maker but maybe I need to switch to something else if this can't be fixed.  Help!
26. April 2016 · Write a comment · Categories: Uncategorized
How do I set the schedule to run Security Essentials every Monday at 7:00 PM without having to physically start it?
26. April 2016 · Write a comment · Categories: Uncategorized
I am unable to send or receive emails in Window Live Mail.  I have called my provider (Frontier) four times & they say is is an issue with the application & suggested that I contact Microsoft.  Ports have been verified & lots other troubleshooting.  I am running W7.   Error message is "Your POP3 server has not responded in 60 sec ..."  I can receive & send emails via a browser. I need HELP!
I send a 4 page newsletter to a friend to proofread. Have done so for a long time. Just this week it looks like it has been sent but friend never got it. I also send items to a newspaper to be published - they were received. I have tried sending the newsletter 5 times and it still has not been received.
26. April 2016 · Write a comment · Categories: Uncategorized
Hello, I recently had to change my password with Suddenlink.com Internet provider for Email service.  I was using Windows live mail on Windows 7 computer.  We have tried everything they and others have suggested to change the password in Windows live such as in accounts and in properties.  It will not let us change the password and I do not remember the old one to verify account to change this.  Is there a way to work around this issue please.  Thank you so much for any suggestions and  help.
26. April 2016 · Write a comment · Categories: Uncategorized
Hello, I recently had to change my password with Suddenlink.com Internet provider for Email service.  I was using Windows live mail on Windows 7 computer.  We have tried everything they and others have suggested to change the password in Windows live such as in accounts and in properties.  It will not let us change the password and I do not remember the old one to verify account to change this.  Is there a way to work around this issue please.  Thank you so much for any suggestions and  help.
26. April 2016 · Write a comment · Categories: Uncategorized
Hello, I recently had to change my password with Suddenlink.com Internet provider for Email service.  I was using Windows live mail on Windows 7 computer.  We have tried everything they and others have suggested to change the password in Windows live such as in accounts and in properties.  It will not let us change the password and I do not remember the old one to verify account to change this.  Is there a way to work around this issue please.  Thank you so much for any suggestions and  help.

Hi there,

I've tried this over and over, and have looked up the help files as well as searched this community, but to no avail.

I have an HTML signature that I want to apply to only one of the accounts in WLM. I go through the normal process of going to Options -> Mail... -> Signatures -> then creating a signature checking the HTML box -> then "Advanced" and checking the box of the account I want it to appear for. Then, when I go to compose a new email and scroll the "from" dropdown to the account above, no signature appears. What am I doing wrong here?

For the record, I have tested the signature by making it the default and checking "Add signature to all outgoing message" and it appears in the text box just fine when I go to compose a new message.

Thanks in advance!

26. April 2016 · Write a comment · Categories: Uncategorized

My mail in windows 7 is not downloading half of the time. I'm checked with my server. All is correct in accts. After trying to download for a long time time I get this message. Unable to send or receive messages for the Frontiernet (cherie) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop3.frontier.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

This started about 3 days ago. My server checked everything they could and say it's a Live Mail problem. They've had several calls on it.    Help please.