26. July 2016 · Write a comment · Categories: Uncategorized

I went to the Microsoft page and saw that Photo Gallery would be supported on Win 10. I then went to the MS site and downloaded Photo Gallery/Movie Maker and thought it was installing just fine.

I get the message box:

X Couldn't Set Up the Installer. Check to be sure you are connected to the internet.

Get Help (takes you to the MS site, where I searched and found no good help)  

Close.

I know I am connected to the internet.

I like that program. I want that program.

Thanks, Bob

26. July 2016 · Write a comment · Categories: Uncategorized
All my emails are now showing as .txt & .htm how do I revert to former view
26. July 2016 · Write a comment · Categories: Uncategorized

Hi

I was doing a video project for few weeks now (I just started to learn how to use this tool) however yesterday night after doing some editing, I cannot reopen the file as it says the file is corrupted. I went through previous thread about a similar problem and find out that we could upload the file into a skydrive and a technician might be able to fix it. But the instruction on where to upload etc was not clear. I hope someone could point me in the right direction to solve and if possible retrieve the project.

Thank you

26. July 2016 · Write a comment · Categories: Uncategorized
I upgraded to Windows 10 and was able to put Photo Gallery back on my computer but this weekend I was hacked and had to reset my computer and lost Photo Gallery.  I tried to download the 2011 version and the installer won't work.  It says I'm not connected to the internet, but I am.  I have tried all the trouble shooting stuff I have found and it still says that the installer won't work.  I really like Photo Gallery and want it back.  I had it install before to Windows 10 but can't get it to install now.  What can I do?

After installing the most recent service pack and update 14.6.6 for Outlook 2011, the default email account is no longer working.

I have just confused a bunch of clients by sending from the incorrect email accounts.

I have reset the default account several times and restarted outlook - but to no avail.

I have physically deleted the zombie default account, and then reset the default account to the correct one, but for some reason, another account is then used.

All the accounts are IMAP based.

I was forced to rebuild the database after an SSL issue forced Outlook to stop receiving email. This initially wiped all of my accounts and I lost all of my contacts - I was then required to rebuild the database again, but using an older ID (given that the most recent didn't have the contacts or email accounts, for some bizarre reason).

I question the point of being able to set the default account if it's of no consequence. I assume that this is a bug introduced in the latest update.

I think that maybe it's time to sunset MS Outlook - any other options for an email client managing multiple email accounts (apart from Apple Mail) very much appreciated - this past week has been a total nightmare.

25. July 2016 · Write a comment · Categories: Uncategorized

Original title: Movie Maker

I've recorded a couple of videos from my laptop which playback perfectly.  When I load them up to Movie Maker, the screen is extremely blurry.  Why is this happening???

25. July 2016 · Write a comment · Categories: Uncategorized

Original title: Movie Maker

I've recorded a couple of videos from my laptop which playback perfectly.  When I load them up to Movie Maker, the screen is extremely blurry.  Why is this happening???

25. July 2016 · Write a comment · Categories: Uncategorized
I've recorded a couple of videos from my laptop which playback perfectly.  When I load them up to Movie Maker, the screen is extremely blurry.  Why is this happening???
25. July 2016 · Write a comment · Categories: Uncategorized

I am unable to add hotmail account to WLM.

When added then there is an error connecting to server.

In account properties the server is shown as "https://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx"

but when trying to connect:

/jas

25. July 2016 · Write a comment · Categories: Uncategorized

I have items in my SENT & JUNK boxes which will not open or delete.  An error message says "An unknow erro has occured."

Any ideas as Microsoft do not upport windows 7 and cannot help!  Pedro