Please I have been transferred to 4 different customer service agents over the course of 2 weeks.  I am trying to close the account *** Email address is removed for privacy *** and I keep recieving errors.   I have managed to change the password for the hacker to not access however now when I go to close the account (Settings --> Close Account) after entering the password and then clicking next it says I need to 'deactivate'.  When I click on that link it says 'Sorry, there seems to be problems with Outlook right now'.  It has been this way for too long for a company like Microsoft.

 

Please help me close this account I haven't used it in 4 years.

Zimbra and Outlook.com with IMAP, is not working

Follow the steps IMAP:

  • Incoming IMAP
    • Server: imap-mail.outlook.com
    • Server port: 993
    • Encryption: SSL
  • Outgoing SMTP
    • Server: smtp-mail.outlook.com
    • Server port: 587
    • Encryption:  TLS

com.zimbra.common.soap.SoapFaultException: Unrecognized SSL message, plaintext connection? ExceptionId:com.zimbra.common.service.RemoteServiceException: Unrecognized SSL message, plaintext connection? ExceptionId:btpool0-51:1379078797150:e0161c6292604980 Code:remote.SSL_FAILURE at com.zimbra.common.service.RemoteServiceException.SSL_FAILURE(RemoteServiceException.java:100) at com.zimbra.common.service.RemoteServiceException.doSSLFailures(RemoteServiceException.java:174) at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource(OfflineProvisioning.java:789) at com.zimbra.cs.account.offline.OfflineProvisioning.createDataSourceAccount(OfflineProvisioning.java:835) at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:641) at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection? at com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(InputRecord.java:652) at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:484) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:863) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1188) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1215) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1199) at com.sun.mail.util.SocketFetcher.configureSSLSocket(SocketFetcher.java:548) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:352) at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:233) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1938) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:642) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at com.zimbra.cs.account.offline.OfflineProvisioning.test(OfflineProvisioning.java:797) at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource(OfflineProvisioning.java:777) ... 30 more Code:remote.SSL_FAILURE at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407) at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:393) at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:342) at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:350) at com.zimbra.cs.account.soap.SoapProvisioning.createAccount(SoapProvisioning.java:493) at com.zimbra.cs.offline.jsp.JspProvStub.createOfflineDataSource(JspProvStub.java:126) at com.zimbra.cs.offline.jsp.XmailBean.doRequest(XmailBean.java:262) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormBean.java:156) at sun.reflect.GeneratedMethodAccessor50.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sun.el.parser.AstFunction.getValue(AstFunction.java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluateExpression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_when_1(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_choose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Unknown Source) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)                                                        
Hi,

I'm trying to register my domain algorithmiclotteries.com on outlook.com and get the following error:
"This domain name can't be used because it contains a protected word or inappropriate language. Please contact support if you feel this is not the case."

The nature / purpose of this domain is to blog about academic works on mathematical algorithms behind know luck games (still under construction).

Thank you for your help.


Best regards,
Joseph
Hello all.

Until today i was using outlook mail and WLM (windows live mail) with POP3 and the mail in Greek were appearing OK.

Since today that i switched to IMAP , if the Subject is in Greek, on WLM the mail is appearing with ??? .

If i open the mail or see it in preview both the title and the subject are appearing OK.

I have checked the encoding and the fonts on WLM and it's ok (Greek)

Have tried it on Windows 8 and Windows 7 and it's the same problem.

Both the pc's are in English Language.

Any info ?

Thanks in advance for your help ,

Dimitris




I'm trying to ad domain ExcellentCreditServices.com to the outlook domains and it's telling me it contains a protected word or inappropriate language.  Please allow my domain to be registered this is simply my business name.

Please unlock this domain name in your system

Thank you

Ariel Rodriguez
Hello! my domain lanibates.com is being blocked by domains.live.com with the error "This domain name can't be used because it contains a protected word or inappropriate language".  This is my fiance's name and will be used for personal email purposes only.  Thank you in advance for unblocking it!
Dear

When I wanna search an older mail I put
name or topic in search box and latest
months I only see this text:
Outlook problem... go to status...

How can I solve? 

Is it a problem if I have 9000 mails in my inbox?

Thanks
Bart 

Since last night I have not been able to open my Outlook.com email on my Android. 

Here are my details:

Android v. 2.3.5

Build number GINGERBREAD.VKJ1

 

I get the message "The application Outlook.com (process com.outlook.Z7:client) has stopped unexpectedly. Please try again."

My friend has also had the same problem in the last 24 hrs but is currently able to get on.  She has a different version Android.