For some weeks now a significant proportion of emails sent from my Outlook.com account never make it to my work email account. There is no rejection message returned to Outlook; the messages just completely disappear.
Is there a way for someone in Microsoft to check from your end what happened with a particular email, please?
If I can prove the problem is with the work system then that will give me more leverage with our IT department than currently.
Many thanks.
Stephen
Hi
Outlook provides only to change the color in web mail theme. I want to change the font size, font family along with color in theme. similar to my enterprise account.
How to change it?
Thanks & regards
Yokesvaran.K
Hello,
I am using outlook.com with the domain ending onecreation.sg and are able to receive all mails on both webbased outlook.com and outlook 2010 client.
However, there is only one domain name we are not able to receive. This domain is not in the blocked sender list, and in fact have already added it to safe sender list like this: @itoki.com.sg.
I did not attempt any forwarding setting also.
There is not any error message from both sides, which is from itoki.com.sg and onecreation.sg.
In fact, from itoki.com.sg, the message is classified as SENT.
This issue only occurs when we migrate our email to outlook.com.
Please help, we are getting alot of ridicules from our customer, itoki.com.sg.
Thank you
Hello,
I am currently using outlook.com as the mail client but am not able to receive email from ONE PARTICULAR DOMAIN ONLY.
I am definitely able to receive emails from all other addressees/domain except one.
Can help? Thank you
Hi
I am using LG Nexus 4 with Android 4.3 (stock ROM) and am syncing my email (*** Email address is removed for privacy ***) using EAS. The email syncing is working just fine. However I am unable to sync all my contacts on the phone. I have got about a 1000 contacts online but EAS does not
show/sync more than 33 contacts on my phone. Please resolve and advise.
Thanks
Uzair
Trying to add www.trustpay.vn, www.trustcard.vn, www.trustbiz.vn, www.trustdonation.vn, www.trustshop.vn, www.trustwork.vn, www.trustpayjsc.com domain to Windows live account, but getting the error message "This domain name can't be used because it contains
a protected word or inappropriate language. Please contact support..."
We want to use outlook with my company site.
Thank you for your urgent response to this matter.
We want to use outlook with my company site.
Thank you for your urgent response to this matter.
Day 6
So it seems Judith went to the same Mircosoft School of support
No one is probably going to read this, they will also just copy and paste some drone about going to this link blah blah blah
Fob em off for another couple of days... Just because their mail acconts are locked out doesnt mean their business will deteriorate.
So I will once again state that I have submitted a query and also a private support request or whatever someone decides to call it today, but I am still yet to have any success because... all you get from that request is another bloody link telling you to recover or reset your password
WHICH IS WHAT I CAN'T DO HENCE WHY I NEED SUPPORT.
But thank you Richard and Judith for showing absolutely no commitment to helping me and closing off the thread.
I am delighted to be able to post again
Nope... it did not work Richard
BUT... thank you anyway for closing this thread before I even had chance to check the solution or should I say copy and pased the same old thread of words that I have been continually reading for the past 5 days.
So what's plan B to help out this very very unhappy customer???
I cannot verify my account5 days ago I got an error when trying to access xbox live using my hotmail account.
When i tried to login on my computer I got the message "Someone else might be using your account"
The alternate mail and mobile number are old and I cannot use them to verify my account.
I click the links and fill in the questionaire but as I dont use this account other than on my xbox I am unable to answer anything like
Folders you have created
Recent email subjects
Recent email contacts
I am however able to provide my credit card details used on the account
BUT
All I get is an automated email saying try again.
Please help as I have now been trying to resolve this for 5 days now
Found this helpful 0
Hi Neil,
Thanks for posting. I understand that you are having issues with your account and it would be best if you submit a query through thislink. Please choose the appropriate link for the issue.
I locked this thread since you will be assisted privately through that link and for other user's having the same issue, you can refer to the link provided here.
Regards,
Richard
Found this helpful 0
Hi Neil no account,
Welcome to Microsoft Community. We understand that you need to access your account.
We have determine that you need to submit a private support request in thislink to get a help from our support agent. Their support will be able to give you the necessary help on how you can regain access to your account. Select the exact or nearest error message you encountered when signing-in. Kindly include all the information regarding your account in the private support request.
For other customers who encounter the same issue, please also refer to the above link for your account issue.
I will now lock this thread.
Thank you.
Hi Microsoft,
When sending email we get the following error for our account bsesindia.com hosted on domains.live.com for each of the email in To, CC and BCC.
501 5.5.4 Invalid Email Address
After waiting for long hours or few days the error is automatically resolved.
Can you let us know what is the issue? I have double checked and the emaisl are all fine.
Rgrds,
Ojal
Halo, Please enable password reset option for following domain
buildbd.org
I have created all users but can not reset the password.
buildbd.org
I have created all users but can not reset the password.
I had some virus/bot/spam thing send an email about "weight loss green coffee" to my entire contact list and the next time I logged into my Hotmail it said I'd been hacked and I had to prove it was me to access my account again.
I provided name, country etc, 2 previous passwords I had used, the names of two folders I had created, the email address of three recent emails I sent and the title of an email I sent and even answered my 'secret question' and apparently that's not enough
to regain access to my account!! SO PEEVED OFF! I have had that email address for 15+ years and have used it for everything and now it's gone. POOF.. just like that!
I can't find a anywhere where I can contact Hotmail or microsoft to get some action. Pretty damn upset about it! (Insert many bad words here)
There's no way I can get this email back is there?
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