Hi,

  We have an an Exchange server 2010 R2. Around a month ago there was a virus in server which was spamming emails due to which our IP was blacklisted. After fixing the virus issue,  I had to request all Block list providers to delist our IP and after whcih I was able to successfully deliver email to other domains.

During period all is fine but hotmail is still not accepting emails from our domain.

 I requested my ISP to provide me new set of IP addresses hoping this would resolve the issue, but still hotmail is not accepting emails from our Domain with new IP addresses.

 

I have MX record and SPF record in place.

 

Below is the bounce back message I receive when sendng emails to hotmail accounts:

 

COL0-MC2-F52.Col0.hotmail.com rejected your message to the following e-mail addresses:
COL0-MC2-F52.Col0.hotmail.com gave this error:
SC-001 (COL0-MC2-F52) Unfortunately, messages from 202.67.153.44 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

Kindly suggest me what steps should I take to make it work or remove IPs from hotmail blocklist.

 

Thanks

 

Regards
Atul Dangi 

I cannot access the status of the problem that I am having with this new security fiasco. I have tried different countries but still get the same message.

 

Before this Thread is locked out (like a number of Threads have been that show many folk are having similar problems) it would be nice if Microsoft would admit there is a BIG problem. I am coming to the conclusion I do not like Outlook nor Outlook.com. Someone once said, "Keep it Simple." Apparently this is something that Microsoft does not understand.

 

Please ditch the security access farce and start again. Please!

 

rog

why when i try to reconver my account, system always show me the message below, who can help me?

Thanks!

Jimmy

Received an email to move to Outlook which I did now all my emails from my Hotmail account have gone.   Can you please help me to get these back. 

 

My old Hotmail account is    -    *** Email address is removed for privacy ***

 

My new Outlook account is   -   *** Email address is removed for privacy ***

 

I would be very grateful for any assistance you can give me.

 

Regards

 

Patricia Bullock.

I am a member of many websites. I have a problem, because some of these sites automatically generates e-mails and those sent to the address of hotmail.com does not come. I have been in contact with one of these sites, and they confirmed that the e-mails sent to hotmail are rejected by hotmail.com. They also said that the service (hotmail) should add their IP addresses to the whitelist.

Please tell me how to do it?

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