My computer has recently automatically updated Windows and I now find that Live Mail is blocking all .doc and .docx attachments as "prohibited file types". I can access them by unticking "Do not allow attachments to be saved or opened that could potentially be a virus" in Safety Options but feel that that could leave my computer open to viruses that might be contained in other file types. Microsoft Word attachments to stored emails are also blocked when the box is ticked. I am running Windows Home Premium which came with the computer when I bought it.

Has anyone else come across this problem and is there a solution.

I lost all my mails!!! Urgent as my I am going to overseas but I lost the flight itinerary!!!
I tried to send several emails today to one person and none of their email addresses worked, so when they got sent back to me, I got an emial from Microsoft saying "To continue sending messages, please sign in and validate your Outlook.com account. This helps us stop automated programs from sending junk email." I have been blocked from sending emails.

So I go to the outlook.com link, sign in, and it tell me that I need to "go to my family settings" to complete my account. So I click the button to go there and then the page gives me this: The page you have requested does not exist, has moved, or is temporarily down.

So where do I need to go to finish my account and verify my identity so that I can send emails again?


I cannot empty 141 junk emails.  Outlook cannot process my request.  Referred to check status and Outlook operating normally.  So, I end up here. And to Jen, although another post where the person could not open attachments and told to update browser, same problem I had and I had updated to IE 8.  Still have XP so no IE 9.
windows live will not accept my entering of email accounts, when I enter the information and press next, I am returned to to the same entry screen. Same result every time I try to enter an account, three of which are hotmail accounts

Original title: windows live mail

 

windows live will not accept my entering of email accounts, when I enter the information and press next, I am returned to to the same entry screen. Same result every time I try to enter an account, three of which are hotmail accounts

Your account has been closed
It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.
above is the message I received.
please help.

I can not open ANY of my emails in outlook express...I havent used my desktop in about 6 months because I have just been using my phone.  So when I logged onto my HOTMAIL account using my desktop I noticed it went to outlook express...I didnt think nothing of it but when I tried to open my emails, nothing would happen....Ive tried opening up the options menu...nothing!  The only thing that will even work is the "help" option, which as you can see, has NOT helped.  Ive updated my browser like it instructed and still nothing.  I also noticed that the option to use HOTMAIL has been taken away...heres a thought...give us the option to decide whether we want HOTMAIL or outlook express...I think you know what I would choose.

 

I see at the botton of this that it has notify me when someone reads this....what good will that do if I cant open my emails to see what someone suggests?...Im going to check it regardless though.

Hi all, just like the rest on here I have had my Hotmail account blocked with no real help to unblock it.

I have exhausted every possible google search on resolving this matter with no success.

My email address was setup 5 years ago and I have never really used it other than for my Xbox Live account.

So that means I have not made any folder, sent any email or really remember and such information about the account other than the obvious.

This is stupid that so many people are having the same problems with no real support from the Hotmail team..

every link to recover my account always seems to get me back to the page where I have to fill in the info im having trouble with in the first place?

I have tried to recover my password via my alternate email but I never receive it, I have filled out the information to best of my knowledge.

A lot has changed in the last five years since I setup my Hotmail account as I have moved from the UK to Australia.

So this is my last attempt for help in recovering my blocked Hotmail account before I change my others over another provider with much better support.

Oh just to clarify this account is NOT the account im having trouble with!!

 

CAN I JUST MENTION THE 3 Service Request Update Emails I have received with the link to follow up on my request WILL NOT LET ME VIEW THEM with either the Live ID im using now or the Live ID im having trouble with??

 

06/09/2013

SRX1216295920ID - Service Request Update 1216295920‏

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1216295920

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account

 

14/09/2013

SRX1217143905ID - Service Request Update 1217143905‏

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1217143905

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account 

 

16/09/2013

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.
https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1217194455

 

*** Email address is removed for privacy *** is not allowed to view this incident!

*** Email address is removed for privacy *** It looks like someone else might be using your account

 

How am I supposed to follow up if I cant access it as I have mentioned this in each support request email?

Is there real people dealing with this or is it all just computer automated replies?

 

I look forward to posting this again when I receive the same response YET AGAIN!!!!

Windows Live Mail checks all my accounts then reports that there are no new emails. This has happened for the last three weeks after I had a problem with a system update which would not allow me to log onto my computer. I eventually solved that problem by using system restore.
everything else seems to work fine. I have checked all setting on my email accounts and all seems to be in  order. Can anyone please come up with a solution?