I sent you a reply by email, but it came back as undeliverable. So here I am again with the full text of the reply. I hope you ask MS to find a solution:
I am afraid your link doesn't help. There is nothing new in the link to help. Each one ends up to the same procedure, which is to provide recovery security, if didn't work, you fill the form and sent it to MS to reset the pass word.
For the last two months I have been filling the form and sent it to MS every day. But MS doesn't respond. when the problem started, I was getting response at once, stating that I have not provided information enough. Later I was told I had to wait 24 hours to get a response but I didn't get any after 24 hours.
This email: *** Email address is removed for privacy *** is very important for me. I have to get it back and log to it. If necessary I will go to the court.
Please note that I am using the correct security answer and pass word but still I can not log on.
Best Regards
Rahman Ahmad
32Hollybush Street
London E13 9DZ
020 8552 4990
077 1212 6265
7/11/2013
I have lost 23months of incoming emails and this is the second time in past 6 months. They are gone and not in the recycle bin too. But the emails in the outbox are still there. Where did they go? How can I recover these emails? I need these emails and they are important to me. I check my inbox and it is around 1,900,000KB. Any hope to retrieve these?
I have lost 23months of incoming emails and this is the second time in past 6 months. They are gone and not in the recycle bin too. But the emails in the outbox are still there. Where did they go? How can I recover these emails? I need these emails and they are important to me. I check my inbox and it is around 1,900,000KB. Any hope to retrieve these?
This was just done Earlier Today, Roughly around 6p.m. this evening. If anyone knows how can you let me know what's the process in re-obtaining it please.
*** Moved this thread to Windows category from Outlook.com.
Win 8 Live Mail was also working fine for me until I upgrade to Win 8.1 this morning. Now it constantly give error message that it cannot find the email servers. I have 2 gmail (IMAP) account and one streamyx (POP3) account and all have similar errors. Please refer to error message and mail server set ups below. Please take note that I have no issue with all 3 mails when I use Windows Mail app. I have also repaired Win Essential 2012 successfully but problem did not go away.
------------------------------------------------------------------------------------------------------------------------------------------------
Unable to send or receive messages for the Gmail (hltaccntA) account. Header download for the 'Inbox' folder did not complete.
The host 'imap.gmail.com' could not be found. Please verify that you have entered the server name correctly.
Server Response: Your IMAP command could not be sent to the server, due to non-network errors.
This could, for example, indicate a lack of memory on your system.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: IMAP
Port: 993
Secure(SSL): Yes
Unable to send or receive messages for the Gmail (hltaccntB) account. Header download for the 'Inbox' folder did not complete.
The host 'imap.gmail.com' could not be found. Please verify that you have entered the server name correctly.
Server Response: Your IMAP command could not be sent to the server, due to non-network errors.
This could, for example, indicate a lack of memory on your system.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: IMAP
Port: 993
Secure(SSL): Yes
Unable to send or receive messages for the Streamyx (hlt*****8) account. The host 'pop.streamyx.com' could not be found.
Please verify that you have entered the server name correctly.
Server: 'pop.streamyx.com'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11003
There was an error when attempting to connect to the Windows Live Calendar service.
If the error persists, check to see if there's an upgrade of Windows Live Mail available or contact a service representative.
----------------------------------------------------------------------------------------------------
Mail server settings :
IMAP setting for both hltaccntA and hltaccntB gmail account as below:
Incoming mail server : imap.gmail.com
Outgoing mail server : smtp.gmail.com
Log on using clear text authentication
Outgoing Mail Server requires authentication and uses same setting as incoming email server
Outgoing SMTP using SSL and Port 465
Incoming IMAP using SSL and Port 993
POP3 setting for Streamyx account as below :
Incoming mail server : pop.streamyx.com
Outgoing mail server : smtp.streamyx.com
Log on using clear text authentication
Outgoing Mail Server requires authentication and uses same setting as incoming email server
Outgoing SMTP using Port 25 and no SSL
Incoming IMAP using Port 110 and no SSL
--------------------------------------------------------
Uninstalled Win Essentials 2012 and reinstall from a version downloaded in Feb, still the same error. Also noticed that my IE is acting funny as it will not be able to open some Microsoft websites (with message "This page can't be displayed") such as " http://email.about.com/gi/o.htm?zi=1/XJ&zTi=1&sdn=email&cdn=compute&tm=23&f=00&tt=13&bt=2&bts=2&zu=http%3A//answers.microsoft.com/en-us/windowslive/forum/livemail" and many others.
Windows Mail worked fine. Using IE and log on to Gmail also worked fine. Able to download and send new emails but Win Live Mail continue to show error message -- The host imap.gmail.com could not be found. Please verify that you have entered the server name correctly. Same error message even after changing IE security from Medium High to Medium.
I am unable to remember the password to an old account I made to link to my Xbox Live account when I first got Xbox. I've tried every possible way to retrieve the forgotten password. I have filled out the online password recovery request form repeatedly but I keep getting rejected because I can't remember enough information associated with the account. I've spoken on the phone with Xbox live customer service as well as Microsoft customer service. I now can't get on to my Xbox live account because I need this password to accept the new terms of use.
Any help would be greatly appreciated,
Thanks
Recent Comments