Huge numbers of my emails have been deleted leaving me only half a page of emails.  Some of these hold vital information I require.  

How do I retrieve them please?


Another week has started in Australia and as expected still no response from Microsoft support. Microsoft has shut down my Skydrive account as previously described in other posts and requests for help from the community. Microsoft have stolen my photos. Microsoft appear to have access to our Skydrive accounts. I have received private messages from the community which I am grateful to receive but in reality offer no help or answers and appear not to have any association with Microsoft or they would answer questions and get stuff back for us. Do Microsoft read our text messages, view our MMSs,?  Here is a response to a private message I received from a community Moderator,  mainly out of frustration with their advice of communicating with Microsoft from the Support page and telling me that although they know why the account is closed they can't discuss the matter with me.. I send a message to Microsoft every night. They never answer. Nothing in my automatic uploads should have been cause to shut down my account. How would Microsoft know the content anyway unless they are viewing our private property. MICROSOFT HAS STOLEN MY PHOTOS.  My response to the moderator :-   Thankyou for responding to me. I am trying to be polite here and failing. I have sent messages from the site that appears from the link you provided somewhere in the vicinity of 8 times in the last 10 days. Since no record of messages appears in email outbox or sent items there is no way to know if the messages even go anywhere. I don't understand the term "Since we cannot discuss the reason behind this". Why can't you? What is this, a secret society? You people astonish me. You send out lovely messages of welcome. People faced with the most frustrating situations turn to you for help and open up the site and there are pretty pictures of happy people smiling at us. You present a picture of help and assistance, but what do you actually do? My time is valuable so I haven't read all the questions posted to the community but I've read a few and I feel for these people. You people never actually answer anything. One of the more interesting posts came from a professional photographer concerned about inadvertent and unmonitorable uploads and in consequence the closing down of his account, just as we are now going through, with the potential loss of massive amounts of photos and he receives a private answer to his dilemma following which he posts a flowery statement to the net singing Microsofts praises. Rubbish. Publish the private message for us all to read. I have turned to the community for help and to receive the advice to contact support through the link you left just isn't good enough. I message them every night. they do not respond. Microsoft don't give a stuff about anyone. ( I nearly used the F word. Whoaee, you could have really shut me down then). You contact them on my behalf and see if you get a response. My next contact will be to Australian Consumer Affairs and the Australian Federal Police. Microsoft have stolen my photos, have invaded my privacy by viewing content belonging to me stored in the cloud. You yourself by your refusal to discuss the matter with me have indicated that you have access to my private property. I have text messages with private residence details, Bank account details, credit card numbers all saved automatically to the cloud. What I was led to believe was my own private and personal storage and backup facility. I feel invaded. MICROSOFT HAVE STOLEN MY PHOTOS. MICROSOFT HAVE STOLEN MY PHOTOS. John Quintal MICROSOFT HAS STOLEN MY PHOTOS. 
My account (which is a hotmail.com account but was converted to Outlook a few months ago) is a number of years old, and is used regularly (it's synced to my iPhone). I will be very upset if these emails can't be retrieved as a number hold a great deal of sentimental value. 
Request Microsoft expert to solve problem loading page for outlook as the connection has timed out and unable to open e mail
I need the password reset option enabled for my hosted mx domain on the Windows Live Admin center. My domain is www.craftinggenius.in
Whom can help me stop this. Someone is sending me mails using my name and my Hotmail account. i don't understand how someone can use my name and my email address to send me mails.

I'm sending this on behalf of my boyfriend.   He setup his Hotmail account several years ago, for the last couple of years has only accessed his email through his phone and only occasionally through a computer.  Now he can't access it at all through a computer, seems to be locked.  He has filled out the questionnaire and he is told he has not provided enough information to verify his account.  He doesn't have any self-created folders to note on the questionnaire, he has provided recent email information, even past passwords used and they still can't confirm it's him asking to regain access?? It's ridiculous, he has even called the Toll-free number, they tell us that someone will get in touch with him via alternate email, which is mine, only to give us the same link to the same questionnaire we've filled out 2 or 3 times already.  Then we're pointed to this forum, which doesn't seem to give any help.  I am only finding people asking for help and no resolutions being posted.   So how the heck do you get help via this forum???  

 

I hope someone can help, we're very frustrated!

Thank you so very much!

Dawn/Mark

 

 

 

 

Hi_MCSFT,

I have a domain : surfaceint.com and I have created one email a/c, i.e., *** Email address is removed for privacy ***. And same I have configured in Microsoft Outlook 2007, But it every day gives me an error that, 

Please sign in to your Outlook.com account.

Hello Surface Int,
To continue sending messages, please sign in and validate your Outlook.com account.

I am really fed off by this error, however, I have already added my mob. nos. and verified my account. This is really a very serious problem. Plz have a look into this matter and solve at earliest.

Waiting for your positive response.

_Thanks


I have had email link back to my support, when I click it, it comes back that I'm not allowed to view incident?????

 

HELP PLEASE

The other day I started getting a message that Skydrive cannot locate my folder on my Windows 8 tablet: here is the log;

######Logging started. Version=17.0.2015.0811 StartSystemTime:2013-10-07-104104.874 StartLocalTime:2013-10-07-064104.874 PID=0x540 TID=0x41cc ContinuedFrom=
10-07-13,10:41:05.261,1,41cc,0,AUTH,authapi.cpp(719),0,0,ERR,Tried to get is int without initializing the AuthLibrary.,
10-07-13,10:41:08.637,4e,13b0,0,AUTH,oauthprofile.cpp(268),0,0,ERR,No node found named PassportMemberName, no user name available,
10-07-13,10:41:09.981,9b,40f4,0,PAL,runtime.cpp(219),2874ed8,0,ERR,JUMPONFAILURE Failed: ,msg=HttpPAL::GetProxies(wszServerTarget, proxyList);hr=8004da0e
10-07-13,10:41:09.981,9c,40f4,0,P2P,relayedtransportfactory.cpp(72),2874ed8,0,ERR,JUMPONFAILURE Failed: ,msg=Runtime::GetProxyName(serverName, proxyName, port);hr=8004da0e
10-07-13,10:41:09.982,9d,40f4,0,P2P,relayedtransportfactory.cpp(82),2874ed8,0,ERR,Failed to get a list of proxies available,hr=8004da0e
10-07-13,10:41:10.013,b5,4118,0,NM,notificationendpoint.cpp(24),0,0,ERR,JUMPONFAILURE Failed: ,msg=m_pReceiver->GetUris(queueUri, dgramUri, wlsSubscriptionUri);hr=8004da17
10-07-13,10:41:10.014,b7,4118,0,NM,notificationendpoint.cpp(24),0,0,ERR,JUMPONFAILURE Failed: ,msg=m_pReceiver->GetUris(queueUri, dgramUri, wlsSubscriptionUri);hr=8004da17
10-07-13,10:41:10.689,e5,3cb4,0,PAL,runtime.cpp(219),28ecf80,0,ERR,JUMPONFAILURE Failed: ,msg=HttpPAL::GetProxies(wszServerTarget, proxyList);hr=8004da0e
10-07-13,10:41:10.690,e6,3cb4,0,WNS,utils.cpp(99),28ecf80,0,ERR,WPN,File=e:\bt\1099244\client\mesh\product\wns\trans\wnpconnmanager.cpp;Func=CWnpConnManager::AsyncGetProxy;Line=166;Error=8004da0e
10-07-13,10:41:10.690,e7,3cb4,0,WNS,wnpconnmanager.cpp(176),28ecf80,0,ERR,Failed to resolve proxy name. not using proxy,proxyName=;hr=8004da0e
10-07-13,10:41:10.935,103,4118,0,NM,notificationendpoint.cpp(24),0,0,ERR,JUMPONFAILURE Failed: ,msg=m_pReceiver->GetUris(queueUri, dgramUri, wlsSubscriptionUri);hr=8004da17
10-07-13,10:41:10.935,105,4118,0,NM,notificationendpoint.cpp(24),0,0,ERR,JUMPONFAILURE Failed: ,msg=m_pReceiver->GetUris(queueUri, dgramUri, wlsSubscriptionUri);hr=8004da17
10-07-13,10:41:11.297,13f,47b8,0,WNS,wnpnet.cpp(666),28446d8,0290E300,ERR,DisconnectInternal,hrIn=0
10-07-13,10:41:11.297,141,47b8,0,WNS,wnpconnmanager.cpp(248),28446d8,00C21960,ERR,Disconnecting,this=@00C21960
10-07-13,10:41:11.297,142,47b8,0,WNS,wnpconnmanager.cpp(481),28446d8,00C21960,ERR,On error,hr=0;state=8
10-07-13,10:41:11.321,149,47b8,0,P2P,tlssocket.cpp(370),28a40f8,0,ERR,JUMPONFAILURE Failed: ,msg=m_pSocket->BeginSend(pBuffer);hr=8004da09
10-07-13,10:41:11.322,14a,47b8,0,WNS,utils.cpp(99),28a40f8,0,ERR,WPN,File=e:\bt\1099244\client\mesh\product\wns\trans\wnpconnmanager.cpp;Func=CWnpConnManager::OnSendComplete;Line=468;Error=8004da09
10-07-13,10:41:11.322,14b,47b8,0,WNS,wnpconnmanager.cpp(481),28a40f8,00C21960,ERR,On error,hr=8004da09;state=0
10-07-13,10:41:11.322,14e,47b8,0,WNS,utils.cpp(99),28448f8,0,ERR,WPN,File=e:\bt\1099244\client\mesh\product\wns\trans\wnpconnmanager.cpp;Func=CWnpConnManager::OnReceiveComplete;Line=393;Error=8004da16
10-07-13,10:41:11.323,14f,47b8,0,WNS,wnpconnmanager.cpp(481),28448f8,00C21960,ERR,On error,hr=8004da16;state=0
10-07-13,10:41:11.520,15f,3cb4,0,PAL,runtime.cpp(219),28ec680,0,ERR,JUMPONFAILURE Failed: ,msg=HttpPAL::GetProxies(wszServerTarget, proxyList);hr=8004da0e
10-07-13,10:41:11.521,160,3cb4,0,WNS,utils.cpp(99),28ec680,0,ERR,WPN,File=e:\bt\1099244\client\mesh\product\wns\trans\wnpconnmanager.cpp;Func=CWnpConnManager::AsyncGetProxy;Line=166;Error=8004da0e
10-07-13,10:41:11.522,161,3cb4,0,WNS,wnpconnmanager.cpp(176),28ec680,0,ERR,Failed to resolve proxy name. not using proxy,proxyName=;hr=8004da0e
10-07-13,10:41:12.785,1fe,13b0,0,PAL,systeminformationhelper.cpp(661),0,027CF868,ERR,The registry key to block Remote Access is not found.,System Error Code=0x2

Any suggestions?