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safe domain not working

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Archived post from August 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 12, 2013
        
 For a few months now, all mails from the domain @e.fiverr.com now go to my junk folder. This did not  happen before for this domain. I have re-checked my safe senders list - the domain name @e.fiverr.com is still there. Even so, I have removed it and re-added it. No luck. This domain is not on my blocked senders list, nor is it named in my Rules for sorting messages. Because there are many email addresses on this domain, I do not have them all listed under Contacts, but I understand that this should not be a problem.

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