Hotmail

Account hacked, please help!

Unanswered 0 answers

Archived post from August 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 12, 2013

Please help me, my account has definitely been hacked.

I was hacked last Thursday night and spam was sent to many of my contacts (I could see this on my phone). Unfortunately I was just leaving to catch a flight and so didn't have time to change my password. Now my password is no longer valid (as whoever is in there has changed it, I assume).


Neither of the emergency back-up contact email addresses are valid - they could be misspellings of accounts or accounts that I used to have which have been automatically deleted.

I just made this account I'm currently using to try and circumvent this but it wouldn't let it end in hotmail.com as my old backup email did.

I have tried filling in the questionnaire but it keeps coming back as negative, possibly because of all the spam that's being sent from the account and the fact that I can't remember most of the information it asks. Can someone please help? I can get my spammed friends to email you to verify my identity.


It's been almost two weeks now of unsuccessful attempts to access my data.

Thank you.

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.