Hello, my e-mail *** Email address is removed for privacy *** got hacked. I deactivated it and it is still sending e-mails with viral links to all the contacts. I would like this address wiped clean of all information and the account completely shut down and all of my information erased from the account. I have already deactivated the account and tried to close my outlook account but the emails are still sending. 
I have been using Windows Live Essentials since windows 7 came out.  It is currently up to date but all of a sudden today, I cannot connect and pick up my mail.

I get the following error:

Unable to send or receive messages for the Hotmail (ralph_dole) account.

Server Error: 5102
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00002

Please advise...


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