Account & Password

250 questions
Filter by status: All Solved Open Unanswered

there is a problem with your live id

Hello there, I have a SAMSUNG SGH-i917 windows phone 7.8(OS version 7.10.8862.144) and whenever i want to install appfrom Marketplace , I get this message: THERE IS A PROBLEM WITH YOUR LIVE ID. TRY AGAIN OR SIGN IN WITH …

Unanswered Account & Password 0 answers Last activity: Jan 11, 2017

Help with Skype

I don't know how it happened but my sons live account somehow got linked to my Skype acct and now my password to get into Skype wont work. Whenever I try to log in, my password wont work and if I try to reset it I can't …

Unanswered Account & Password 0 answers Last activity: Jan 10, 2017

My default email, authorzation failed

Yes I am wondering if when I changed my password to Microsoft account, would this of effected my default email account (live.com)? I cant not sign in anymore, I use incredimail and have never had any problems, now all of …

Unanswered Account & Password 0 answers Last activity: Nov 24, 2016

Account locked.

Hello, My CEO's live account has been blocked. We have tried to go through the secret questions and have been unsuccessful in recovering the account. Please could someone help with resolving this as soon as possible. Tha …

Unanswered Account & Password 0 answers Last activity: Nov 17, 2016

sign in Microsoft account

Yellow my name is Daniel I have a problem. With my Microsoft account. Every time I try to sign in it keeps telling me their is a problem.since last week I need you help please

Unanswered Account & Password 0 answers Last activity: Nov 13, 2016

Changing email for logging into computer

Help! How do I change my current email address that is used for logging onto my computer. This is obviously the same email tied to my Microsoft account. The reason I need to change is that my service provider Singnet is …

Unanswered Account & Password 0 answers Last activity: Nov 1, 2016

live.com gets freeze up

Hi, i have 2 questions for my live account. 1- every time i logon to live.com and it freeze up for 20 seconds. I do get Not responding on top of it. this issue started about few weeks ago and it does happens every time i …

Unanswered Account & Password 0 answers Last activity: Oct 28, 2016

Dead relative’s email password reset

I am the next of kin of my relative who died recently. I need to reset her email password to retrieve important messages and notes. How may I go about resetting without knowing her secret answers to questions etc.?

Unanswered Account & Password 0 answers Last activity: Oct 22, 2016

windows live id

Hello there, I have a WP SAMSUNG SGH-i677 and whenever i want to install smth from MarkeTplace , I get this message: THERE IS A PROBLEM WITH YOUR LIVE ID. TRY AGAIN OR SIGN IN WITH A DIFFERENT WINDOWS IVE ID. My ID is pe …

Open Account & Password 1 answer Last activity: Aug 24, 2016

can’t access market place

I just restored my lumia 900 back To factory setting and set up a new windows live Id yet I can't get access to market place. All I get is a notification telling me to sign in with a Microsoft account. How can I resolve …

Unanswered Account & Password 0 answers Last activity: Jul 6, 2016

can’t access market place in Lumia 900

---Original Title: can't access market place--- I just restored my lumia 900 back To factory setting and set up a new windows live Id yet I can't get access to market place. All I get is a notification telling me to sign …

Unanswered Account & Password 0 answers Last activity: Jul 6, 2016

Microsoft and Facebook what’s going on

I've asked this question before and I haven't gotten the correct response. All I not want to know is what in the world happened between Microsoft and Facebook ? That is the main question! Next question is, what kind of w …

Unanswered Account & Password 0 answers Last activity: Jun 15, 2016

Microsoft and Facebook what’s going on

I've asked this question before and I haven't gotten the correct response. All I not want to know is what in the world happened between Microsoft and Facebook ? That is the main question! Next question is, what kind of w …

Unanswered Account & Password 0 answers Last activity: Jun 15, 2016

lost contacts and messages

My Lumia 635 had a funny turn kept turning its self off then the last time it did it , its lost All my contacts and messages. I've tried all I can think of apart from standing on it and jumping up and down lol!! I cant e …

Unanswered Account & Password 0 answers Last activity: May 25, 2016

not receiving some emails live account

not receiving some emails in my live account some of the people sending are in my contact list and have usually come through without any problem but since last night 18 April 2016 have received nothing from them. Their e …

Unanswered Account & Password 0 answers Last activity: Apr 19, 2016

Microsoft Live Advanced Account Recovery

Hi everyone, I have another microsoft live account, but forgot my password for it. Unfortunately, my backup recovery email has been deleted because it was a temporarily school email. So, I've tried the advanced recovery …

Unanswered Account & Password 0 answers Last activity: Apr 6, 2016

Can my Office 365 account be my Microsoft Account?

Hi there I've just bought a Windows 10 Lumia 550 phone I've assigned my Office 365 account to the handset I cannot download or update any apps from the Store The only way to do it was to create a new Microsoft Account Is …

Unanswered Account & Password 0 answers Last activity: Jan 17, 2016