06. April 2016 · Write a comment · Categories: Uncategorized

Hi everyone, 

I have another microsoft live account, but forgot my password for it. Unfortunately, my backup recovery email has been deleted because it was a temporarily school email. 

So, I've tried the advanced recovery option where I enter old passwords I remember and subjects of my most recent emails from the account I'm trying to access, but apparently I haven't provided enough information during this step to verify my identity (I tried twice, and both times microsoft said they couldn't verify it).

Finally, I tried calling microsoft support, and they simply redirected me to the advanced recovery option I just described. So they said my last hope of getting into this account is going to the community and seeing if anyone can help. 

Any suggestions? Thank you!


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