19. June 2017 · Write a comment · Categories: Uncategorized

I have a new laptop with Office 365 installed and had Windows Live Photo Gallery on my old laptop.  I cannot seem to find where to download the program successfully.

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19. June 2017 · Write a comment · Categories: Uncategorized
When I search a persons name in my emails it comes up saying not found When I can see they are there??  How can I fix this?  TIA
19. June 2017 · Write a comment · Categories: Uncategorized
I try to upload pictures from my camera and it says "cant find camera". It was working fine
18. June 2017 · Write a comment · Categories: Uncategorized

I can't send e-mails with attachments on windows live mail. I can receive e-mails and send them but not when I attach something.

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18. June 2017 · Write a comment · Categories: Uncategorized

Hello, I am Frits.

I talked to a person from Skype Support some hours ago, and she adviced me to contact MS Support.

The below is a copy of my questions to her.

 

When I go to Skype in the W10 App Store I have the messages:

 

“THIS PRODUCT NEEDS TO BE INSTALLED ON YOUR INTERNAL HARD DRIVE” and

“THIS PRODUCT IS INSTALLED”

 

I have already tried this solution from Microsoft:

 

Method 1: Run a SFC (System File Checker) Scan by following the steps provided below:

  1. Right click on Start button and select “Command Prompt (Admin)”.

(W10 after W. Creator install: Windows Power Shell –)

 

  1. Right click on Start button and select “Command Prompt (Admin)”.

(W10 after W. Creator install: Windows Power Shell –

Windows Power Shell (Admin)

 

  1. Type “sfc /scannow” and press Enter.
  2. After the scan is complete, type “exit” and press Enter.

 

For more information about SFC scan, click on the link below:

https://support.microsoft.com/en-us/kb/929833

 

Method 2: DISM TOOL:

  1. Press Windows + X keys and click command prompt(admin).
  2. Type the following commands in command prompt one by one and press Enter after each command.

 

         Dism /Online /Cleanup-Image /ScanHealth
         Dism /Online /Cleanup-Image /RestoreHealth

 

BOTH METHODS COMPLETED SUCCESSFULLY.

 

I then entered my MS account to download Skype, and this only sent me back to the W10 App Store again!

 

So, I am still unable to Install the Skype version that is already in the App Store on my C drive.

I do not see any "Download option".

As I understand it, I can only download the classic version, not the one that is in the App, and this is the one I want to download. I have tried everything with the classic version. I have installed High Definition Audio Drivers and replaced them with Realtek High Definition Audio Drivers, which give the strongest sound. However, the person(s) I call cannot/or almost not hear what I am saying.

What do I do?

Kind regards

Frits

Does anyone have a good idea how to download from the W10 App Store?

18. June 2017 · Write a comment · Categories: Uncategorized

I was using Windows 10, my hard drive died, new hard drive installed and back to Windows 7.  Nothing on the old hard drive is recoverable, my external back up did not copy ANY of my emails/folders...and I have about 100+; work, family, pet details, foster and volunteers.....good grief.

Will Windows find them and send them to me?  EEEEEEEKK

18. June 2017 · Write a comment · Categories: Uncategorized

I inadvertently changed my time zone under my Outlook Mail Settings/Options/General/Region and time zone

have now been locked out of email. I get 'Something Went Wrong, a problem occurred while you were trying

to use your mailbox' with these details:

X-ClientId: A3B5957B981E479B80B19B9D2001A957 request-id: 73136a25-3852-469e-a951-103e3c6fe04d X-OWA-Error: Microsoft.Exchange.Data.Storage.ObjectNotFoundException X-OWA-Version: 15.1.1178.21 X-FEServer: VI1P193CA0013 X-BEServer: VI1PR09MB0686 Date: 6/18/2017 8:30:31 PM InnerException: Microsoft.Mapi.MapiExceptionNotFound

Help!! I can't get back in the Outlook Mail Box to change it!

Thanks

18. June 2017 · Write a comment · Categories: Uncategorized
I have just recently purchased Microsoft Movie Maker. I am trying to make a stop motion video with about 350 pics. When i save the video, i get the error 'there isnt enough memory for this'. Why does it come? My harddisk is only 25% used. More over, i guess, this movie will only be about 300mb. Then why is it saying there isnt enough space?
18. June 2017 · Write a comment · Categories: Uncategorized
I have just recently purchased Microsoft Movie Maker. I am trying to make a stop motion video with about 350 pics. When i save the video, i get the error 'there isnt enough memory for this'. Why does it come? My harddisk is only 25% used. More over, i guess, this movie will only be about 300mb. Then why is it saying there isnt enough space?
18. June 2017 · Write a comment · Categories: Uncategorized
I have been using windows essentials livemail 2012. Recently about half of my incoming emails had an error message and I was unable to read them. I went to one of your help sites and it said to uninstall the windows essentials livemail 2012 and then repair it. Since it was uninstalled, I can't repair it. What can I do to reinstall? I had saved and sent many and needed to preserve those, will reinstallation allow that