13. November 2015 · Write a comment · Categories: Uncategorized
I upgraded from Windows 7 to Windows 10 on a new computer.  I transfered all files along with my windows live mail account.  Problem is when I delete items from my inbox they don't go to my deleted items folder they just disappear.  I am unable to see them anywhere.  I went to view on my mail account and next to the imap folder there is an item that says show deleted items, but i am unable to highlight it and make it work.  any ideas.  Please
13. November 2015 · Write a comment · Categories: Uncategorized
keep getting error message ox800ccc90.  The loading bar comes about half way the stops and I get a message that live mail is not responding.  I have run the Windows Repair app but nothing changed.  Please help thanks
13. November 2015 · Write a comment · Categories: Uncategorized

cannot send photos by e-mail

Original Title: photo gallery

13. November 2015 · Write a comment · Categories: Uncategorized
cannot send photos by e-mail
13. November 2015 · Write a comment · Categories: Uncategorized
 Can't open files from windows.old folder to restore them under WLM2012 in new installation.
I got a new computer and installed Live Mail.  I exported Contacts from my old computer and from my husband's computer.  I used Clean Up Contacts to remove the duplicates and People displays a cleaned up list without duplicates, but Contacts on my new computer remain unchanged with  all of the duplicates.  I must have missed a step in getting the cleaned up list of Contacts on People back into my new computer.
12. November 2015 · Write a comment · Categories: Uncategorized
In windows 10 - livemail - deleted items folder will not empty - was working normally till the last 2 days

The moment I upgraded to El Capitan, like so many others, the trouble with Outlook for Mac 2011 began. But I've now completed all the Microsoft Office updates (14.5.8) and all the El Capitan updates (10.11.1). But still Outlook crashes -- quits and restarts itself -- at least 10 times a day. How can I get the crashing to stop? How can I return Outlook to its former, stable, reliable status? Someone suggested the problem is Mac 2011 itself and I should upgrade to Office 2016. Is this the right way to go on this? If not, what might be the best solution? Thank you for any and all help. -Jeff 

12. November 2015 · Write a comment · Categories: Uncategorized

This morning I came into my office and sat down to work. Before I could open Windows Live Mail, the power went out for a few minutes (very windy here!). When the computer came back on, I could not open Windows Live Mail. I don't know if the power failure had anything to do with it, but now I get an error:

"Windows Live Mail could not be started. It may not be installed correctly. Make sure that your disk is not full or that you are not out of memory. (0x80041161)

All my business emails are in WLM so I'm kind of freaking out. 

I'm running 8.1.

I have plenty of memory available.

I have plenty of disk space available.

I tried rebooting and it didn't change anything.

I tried running the Windows Essentials repair program and that didn't work either.

I went into the AppData folder and copied the log, which you can see at this Pastebin link: 

http://pastebin.com/FRUWH1Ev

There's a very long list of errors there but I don't know how to fix it.

Hoping someone can help me get WLM going again so I can answer emails!

Thanks so much.

12. November 2015 · Write a comment · Categories: Uncategorized
After upgrading to Windows 10, my Windows Live Mail stopped working saying that the program can't start because MSVCR110.dll is missing from my computer. According to advice found here, I uninstalled Windows Live Essentials...then I attempted to reinstall Windows Essentials 2012- then I got a error message "Windows Essentials could not be installed. code 0x780070643.  I need to get this working... or, at least, import the current mail into another program. What must I do?