19. October 2016 · Write a comment · Categories: Uncategorized

Hello! I know that Microsoft MVPs and Employees frequent this site, so I thought that perhaps this might be a good place to pose the question/report an issue. In fact, the issue is not with the software but rather a somewhat prominent scam based on Movie Maker software. The "report issue" type threads seemed more applicable to viruses or phishing-type issues so I did not want to clutter those forums. The story:

For class video projects, we use Movie Maker. Though I provide instructions for bullet-proof installation, some students summon the power of Google/Bing to find the Movie maker installation files. This is fine, of course, until students choose to download the files from a site such as this:

http://www.windows-movie-maker.org/

Upon installation of the package from this site, Movie Maker appears to work as it should. But when performing a file export (i.e. "Save Movie"), this installation asks for payment to continue. In other words, this is a scam. As these folks do not understand that the file does not come from Microsoft, guess who gets the blame? Microsoft! I do make them aware of the scam.

So I suppose I am just looking for where I can report such scams. I know these sites are a dime a dozen, but this one is so prominently displayed via search results that I wanted to reach out. I am also notifying search engines. Thank you!

19. October 2016 · Write a comment · Categories: Uncategorized

Hello! I know that Microsoft MVPs and Employees frequent this site, so I thought that perhaps this might be a good place to pose the question/report an issue. In fact, the issue is not with the software but rather a somewhat prominent scam based on Movie Maker software. The "report issue" type threads seemed more applicable to viruses or phishing-type issues so I did not want to clutter those forums. The story:

For class video projects, we use Movie Maker. Though I provide instructions for bullet-proof installation, some students summon the power of Google/Bing to find the Movie maker installation files. This is fine, of course, until students choose to download the files from a site such as this:

http://www.windows-movie-maker.org/

Upon installation of the package from this site, Movie Maker appears to work as it should. But when performing a file export (i.e. "Save Movie"), this installation asks for payment to continue. In other words, this is a scam. As these folks do not understand that the file does not come from Microsoft, guess who gets the blame? Microsoft! I do make them aware of the scam.

So I suppose I am just looking for where I can report such scams. I know these sites are a dime a dozen, but this one is so prominently displayed via search results that I wanted to reach out. I am also notifying search engines. Thank you!

19. October 2016 · Write a comment · Categories: Uncategorized

Hi All,

 i have a problem with the above and have looked at the options suggested in similar posts and none have worked. the hotmail account is set to default and also i use a gmail account. I have windows 7 professional but keep getting this message.

Unable to send or receive messages for the Hotmail.co.uk (martin.lahiffe) account.

Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005

live mail has been trying to sync for 2 days...

Gmail seems fine.

Any help would be appreciated

Cheers

Martin

19. October 2016 · Write a comment · Categories: Uncategorized

Hi all.

Before I start, I have searched and found a few people asking very similar questions; but sadly these questions were never satisfactorily answered. I appreciate that Microsoft Support Staff probably have a very busy job, and their answers to similar questions just looked like they'd skimmed the question, identified a couple of keywords and then copied and pasted the closest matching stock response, which was unfortunately the response to a very different question. If any of the community however have experienced this and know exactly, if anything, what I can do about it then I would much appreciate it.

So basically, my problem is, I only want to use the photos app to see the contents of my camera roll. I normally wouldn't use it at all but I do take a lot of photos with my Windows Phone and I quite like the fact that this will sync with One-drive and then appear in the photos app in my PC and that I can create albums which are visible on both. It's a nice way for me to organise those photos which are memories of days out with friends and the like.

What I don't want to see in there is the contents of the 'My Pictures' folder on my PC. That is just full of rubbish such as memes I've created, silly gifs I've downloaded to send to friends, screenshots illustrating computer issues I've asked for help with and paper documents I've scanned in to email to people.

I have gone into the settings on the app and removed the Pictures folder from the app and that has worked fine, I have only the camera roll in there just as intended, however in time the app takes it upon itself to re-add the Pictures folder.  The funny thing is, it doesn't do it right away, or when the app is restarted, but at some later date. At a guess, maybe it does it when the PC is restarted.

I do get what's going on here. Like most modern computer software, it's been written for use by someone who is totally technically illiterate, and wants their computer to just do things without the requirement of specifying what they want it to do. Somewhere in the app is presumably a piece of code that checks to see if the Pictures folder is included in the library, and if not then it will add it, because if I've removed it then I must have done it by accident and don't know how to get it back, and am now probably about to complain to Microsoft that 'all my photos have disappeared'.

The other thing I would like to change about the Photos app, is I would like to stop it automatically created albums, every time I start up my computer it proudly announces that it has looked through my photos and taken a wild stab at how I might like to view them, and it is then my job to open the app, one by one delete all the albums it has created, going back over a year so that I just have the albums I've created for things like holidays and stuff. Though this is a fruitless exercise because as with the Photos folder, the app will soon enough realise I've deleted its albums, presume I obviously did it by accident and am currently panicking that all my photos have been deleted forever, and heroically reinstate them the next time I open up.

Does anybody know if there is a sneaky way to stop it doing this. I say sneaky because there is nothing in the settings, but maybe there is a registry hack or otherwise that can fix this.

19. October 2016 · Write a comment · Categories: Uncategorized

I use Live Mail for seven email accounts with addresses which include 2 with @btinternet, one with @gmail and four with @aol.  I am on Windows 7.

Live mail works perfectly for 6 of the accounts, but the seventh - with an aol address - has suddenly failed to load any details and I get an error message to say the IMAP server is not responding.

I deleted the offending account from Live Mail and then reinstated it as a new account (with all the same settings).  However, it is still not being recognised/loaded.

There does not seem to be a problem at the aol end as I can view the full contents of the said account both in Firefox on this PC and on my iPad.

This failure has materialised within the last 48 hours and is a particular mystery as the other three @aol accounts all load normally.

Can anyone suggest what is happening and a solution.

Many thanks.

19. October 2016 · Write a comment · Categories: Uncategorized

I use Live Mail for seven email accounts with addresses which include 2 with @btinternet, one with @gmail and four with @aol.  I am on Windows 7.

Live mail works perfectly for 6 of the accounts, but the seventh - with an aol address - has suddenly failed to load any details and I get an error message to say the IMAP server is not responding.

I deleted the offending account from Live Mail and then reinstated it as a new account (with all the same settings).  However, it is still not being recognised/loaded.

There does not seem to be a problem at the aol end as I can view the full contents of the said account both in Firefox on this PC and on my iPad.

This failure has materialised within the last 48 hours and is a particular mystery as the other three @aol accounts all load normally.

Can anyone suggest what is happening and a solution.

Many thanks.

19. October 2016 · Write a comment · Categories: Uncategorized

Unable to send or receive messages for the Hotmail (harcomp2000) account.

Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005

not able to send or receive any message in wlm-2012

19. October 2016 · Write a comment · Categories: Uncategorized
Split from this thread.

live mail "live mail" Property does not open cant receive or send looks a mess

19. October 2016 · Write a comment · Categories: Uncategorized

I want a set order in my category.  Even though I put this in, wlm changes the order.

How can I keep the order I want?

19. October 2016 · Write a comment · Categories: Uncategorized

I want a set order in my category.  Even though I put this in, wlm changes the order.

How can I keep the order I want?