[Original title: Unable to get my REFUND. Please provide my refund.]
I had trial version of windows movie maker and every time it used to show the pop up as buy option, So I thought it would be advanced version and on 20 Nov- 2016 I bought the paid version. Immediately I got an email providing licence and other details. The new version was not working fine so on the same day, I requested for refund. I got an email stating that REFUND ISSUED, but till now i have not got my refund. Also now no one is responding my emails. Please do check and clarify this. here are the details of mail which i got :-
*** Email address is removed for privacy *** via bluesnap.com Nov 20 (12 days ago) to me Dear Namrata, Thank you for your purchase of: (1) - Windows Movie Maker - - Full Version Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-******-****** Note: This license can be used on 1 computer(s). Should you have any questions please contact us at: *** Email address is removed for privacy *** Sincerely, Win Movie Maker Tea
After that i have exchanged series of mails
| Nov 20 (12 days ago) ![]() | |||
| ||||
| Nov 20 (12 days ago) ![]() | |||
| ||||
Hi Namrata,
Thank you for your email. Would you please let us know the details of your problem with the software?
Thank you for your cooperation in advanced.
Regards,
Daneil
| Nov 20 (12 days ago) ![]() | |||
| ||||
Hi Daniel,
I have not seen any difference in free version and paid version. And the biggest problem is that now after taking paid version my videos which I'm saving for you tube , are saving as rotated 180 degrees.I have tried 3 -4 times and its saving videos rotated one.I have even uninstalled movie maker and again reinstalled, but problem is the same. Initially in free version I have saved few videos nicely but after that it started saving videos shaky one, so I opted paid version.I have Windows 10 OS in my laptop.please either resolve this or pls refund because the purpose for which I have taken paid version that only is not happening.
ThanksNamrata Singh
| Nov 20 (12 days ago) ![]() | |||
| ||||
Refund issued.
| Nov 22 (10 days ago) ![]() | |||
| ||||
Hi Daniel, Hope u doing well.Can you please confirm that how many days will it take to transfer money back to my account. Till now I have not received the refund in my account. Thanks, Namrata Singh
| Nov 22 (10 days ago) ![]() | |||
| ||||
Hi Daniel, Can you pls confirm when will I get refund back to my account.pls confirm asap.
ThanksNamrata
| Nov 24 (8 days ago) ![]() | |||
| ||||
| Nov 24 (8 days ago) ![]() | |||
| ||||
| Nov 26 (6 days ago) ![]() | |||
| ||||
| REFUND | -2,164.52 INR | 11/20/2016 09:44 | Per your instructions |
| CHARGE | 2,164.52 INR | 11/20/2016 05:43 |
| Nov 28 (4 days ago) ![]() | |||
| ||||
| Nov 28 (4 days ago) ![]() | |||
| ||||
| Nov 28 (4 days ago) ![]() | |||
| ||||
Dear Namrata,
Thank you for your purchase of:
(1) - Windows Movie Maker - - Full Version
Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-******-******
Note: This license can be used on 1 computer(s).
Should you have any questions please contact us at: *** Email address is removed for privacy ***
Sincerely, Win Movie Maker Team
And then when I have requested for refund some one named Mr Daniel said that
"REFUND ISSUED"
Then when will i get ?
Please confirm...
I had trial version of windows movie maker and every time it used to show the pop up as buy option, So I thought it would be advanced version and on 20 Nov- 2016 I bought the paid version. Immediately I got an email providing licence and other details. The new version was not working fine so on the same day, I requested for refund. I got an email stating that REFUND ISSUED, but till now i have not got my refund. Also now no one is responding my emails. Please do check and clarify this. here are the details of mail which i got :-
*** Email address is removed for privacy *** via bluesnap.com Nov 20 (12 days ago) to me Dear Namrata, Thank you for your purchase of: (1) - Windows Movie Maker - - Full Version Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-133380-606528 Note: This license can be used on 1 computer(s). Should you have any questions please contact us at: *** Email address is removed for privacy *** Sincerely, Win Movie Maker Tea
After that i have exchanged series of mails
| Nov 20 (12 days ago) ![]() | |||
| ||||
| Nov 20 (12 days ago) ![]() | |||
| ||||
Hi Namrata,
Thank you for your email. Would you please let us know the details of your problem with the software?
Thank you for your cooperation in advanced.
Regards,
Daneil
| Nov 20 (12 days ago) ![]() | |||
| ||||
Hi Daniel,
I have not seen any difference in free version and paid version. And the biggest problem is that now after taking paid version my videos which I'm saving for you tube , are saving as rotated 180 degrees.I have tried 3 -4 times and its saving videos rotated one.I have even uninstalled movie maker and again reinstalled, but problem is the same. Initially in free version I have saved few videos nicely but after that it started saving videos shaky one, so I opted paid version.I have Windows 10 OS in my laptop.please either resolve this or pls refund because the purpose for which I have taken paid version that only is not happening.
ThanksNamrata Singh
| Nov 20 (12 days ago) ![]() | |||
| ||||
Refund issued.
| Nov 22 (10 days ago) ![]() | |||
| ||||
Hi Daniel, Hope u doing well.Can you please confirm that how many days will it take to transfer money back to my account. Till now I have not received the refund in my account. Thanks, Namrata Singh
| Nov 22 (10 days ago) ![]() | |||
| ||||
Hi Daniel, Can you pls confirm when will I get refund back to my account.pls confirm asap.
ThanksNamrata
| Nov 24 (8 days ago) ![]() | |||
| ||||
| Nov 24 (8 days ago) ![]() | |||
| ||||
| Nov 26 (6 days ago) ![]() | |||
| ||||
| REFUND | -2,164.52 INR | 11/20/2016 09:44 | Per your instructions |
| CHARGE | 2,164.52 INR | 11/20/2016 05:43 |
| Nov 28 (4 days ago) ![]() | |||
| ||||
| Nov 28 (4 days ago) ![]() | |||
| ||||
| Nov 28 (4 days ago) ![]() | |||
| ||||
Dear Namrata,
Thank you for your purchase of:
(1) - Windows Movie Maker - - Full Version
Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-133380-606528
Note: This license can be used on 1 computer(s).
Should you have any questions please contact us at: *** Email address is removed for privacy ***
Sincerely, Win Movie Maker Team
And then when I have requested for refund some one named Mr Daniel said that
"REFUND ISSUED"
Then when will i get ?
Please confirm...
Hello,
So I was building a YouTube video on my computer. The original size of the video is 18.8 MBs with 30 frames/second and dimension of 1364X768. I added the video to a blank project and clipped about 2 minutes out of 8 minutes video. I then saved the movie for High Definition Display and the final video size was 66.5 MBs with 29 frames/second and resolution of 1920X1080.
I am not able to export to lower displays as it destroys the video quality. I do not have very high upload speed to upload this video. Is there a way to export the video with less or same size as of original video?
Thank you
Ritesh
Split from this thread.
I would also like to do this with my WLM, but I do not understand Noel Burgess' instructions.
He knows what he is doing, so he can just go do it, it it's not clear enough.
I have searched my hard drive for this STORE folder, cannot find it.
Where is it?
I use Windows 10.
I appreciate any help.

Recent Comments