02. December 2016 · Write a comment · Categories: Uncategorized
 I downloaded Windows Essentials on my Windows 7.  I put the wrong IP address and got an error message.  I don't know how to correct this.  Can't get the form back to change it.
02. December 2016 · Write a comment · Categories: Uncategorized
Hi, I have a problem with my Windows live mail. I have 2 accounts on it, and I can't send an email from one account to the other. Especially from my business account to my personal. Some of my clients have told me they never received my last few emails with all the details of their purchase... What's happening? What do I need to do? Do I need to uninstall and reinstall it? And if so, how do I do this?
02. December 2016 · Write a comment · Categories: Uncategorized

[Original title: Unable to get my REFUND. Please provide my refund.]

I had trial version of windows movie maker and every time it used to show the pop up as buy option, So I thought it would be advanced version and on 20 Nov- 2016 I bought the paid version. Immediately I got an email providing licence and other details. The new version was not working fine so on the same day, I requested for refund. I got an email stating that REFUND ISSUED, but till now i have not got my refund. Also now no one is responding my emails. Please do check and clarify this. here are the details of mail which i got :-

*** Email address is removed for privacy *** via bluesnap.com  Nov 20 (12 days ago)  to me  Dear Namrata,  Thank you for your purchase of:  (1) - Windows Movie Maker -  - Full Version  Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-******-******   Note: This license can be used on 1 computer(s).  Should you have any questions please contact us at: *** Email address is removed for privacy ***   Sincerely, Win Movie Maker Tea

After that i have exchanged series of mails

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to support
Hi,
This is Namrata Singh, I am unable to use this Registration code, Please cancel this registration code. Its not at all working, iam frustrated with this code. So please refund my money. I don't want it any more. Please do the needful as early as possible.
Thanks & Regards,
Namrata Singh
Daniel Yuan <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to me

Hi Namrata,

Thank you for your email. Would you please let us know the details of your problem with the software?

Thank you for your cooperation in advanced.

Regards,

Daneil

From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Sunday, November 20, 2016 10:12 PM To: support[at]windows-movie-maker. Subject: Please refund my money
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to Daniel

Hi Daniel,

I have not seen any difference in free version and paid version. And the biggest problem is that now after taking paid version my videos which I'm saving for you tube , are saving as rotated 180 degrees.I have tried 3 -4 times and its saving videos rotated one.I have even uninstalled movie maker and again reinstalled, but problem is the same. Initially in free version I have saved few videos nicely but after that it started saving videos shaky one, so I opted paid version.I have Windows 10 OS in my laptop.please either resolve this or pls refund because the purpose for which I have taken paid version that only is not happening.

ThanksNamrata Singh

Daniel Yuan
Nov 20 (12 days ago)
to me

Refund issued.

From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Monday, November 21, 2016 1:42 AM To: Daniel Yuan Subject: Re: Please refund my money
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 22 (10 days ago)
to Daniel

Hi Daniel, Hope u doing well.Can you please confirm that how many days will it take to transfer money back to my account. Till now I have not received the refund in my account. Thanks, Namrata Singh

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 22 (10 days ago)
to Daniel

Hi Daniel, Can you pls confirm when will I get refund back to my account.pls confirm asap.

ThanksNamrata

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 24 (8 days ago)
to Daniel
Hi Daniel,
Please reply, till now I have not received my money and from your side there is no response. I refund is issued then when will i get. PLEASE DO ASAP.
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 24 (8 days ago)
to Daniel
Please reply with all information, otherwise i have to escalate it.
Daniel Yuan
Nov 26 (6 days ago)
to me
REFUND-2,164.52 INR11/20/2016 09:44Per your instructions
CHARGE2,164.52 INR11/20/2016 05:43
From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Thursday, November 24, 2016 6:40 PM
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to support
Hi Daniel,
Can you please elaborate it. Which charges are you talking about.I have bought in 30 days money back guarantee policy.  Please tell me clearly when can i will be getting my money back.Please reply with full detailed way. Please ASAP.
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to support
Can anyone please reply...
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to supportsales
Hi,
Hi, my name is Namrata Singh. I have bought paid version of windows movie maker on 20th of November 2016 and Indian Rs 2,164.52 INR, with 30 days complete money back guarantee policy. When I have used it, it was not working properly, i have tried a lot but it wasn't. So immediately on the same day I have requested for refund. But till now i have not got my refund, nobody is responding properly after sending so many mails. Please can anyone reply this with full clarity? I am frustrated now... for your reference this was my first mail i got after buying the product.

Dear Namrata,
Thank you for your purchase of:
(1) - Windows Movie Maker -  - Full Version
Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-******-******
Note: This license can be used on 1 computer(s).
Should you have any questions please contact us at: *** Email address is removed for privacy ***
Sincerely, Win Movie Maker Team

And then when I have requested for refund some one named Mr Daniel said that 

"REFUND ISSUED"

Then when will i get ?

Please confirm...

02. December 2016 · Write a comment · Categories: Uncategorized

I had trial version of windows movie maker and every time it used to show the pop up as buy option, So I thought it would be advanced version and on 20 Nov- 2016 I bought the paid version. Immediately I got an email providing licence and other details. The new version was not working fine so on the same day, I requested for refund. I got an email stating that REFUND ISSUED, but till now i have not got my refund. Also now no one is responding my emails. Please do check and clarify this. here are the details of mail which i got :-

*** Email address is removed for privacy *** via bluesnap.com  Nov 20 (12 days ago)  to me  Dear Namrata,  Thank you for your purchase of:  (1) - Windows Movie Maker -  - Full Version  Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-133380-606528   Note: This license can be used on 1 computer(s).  Should you have any questions please contact us at: *** Email address is removed for privacy ***   Sincerely, Win Movie Maker Tea

After that i have exchanged series of mails

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to support
Hi,
This is Namrata Singh, I am unable to use this Registration code, Please cancel this registration code. Its not at all working, iam frustrated with this code. So please refund my money. I don't want it any more. Please do the needful as early as possible.
Thanks & Regards,
Namrata Singh
Daniel Yuan <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to me

Hi Namrata,

Thank you for your email. Would you please let us know the details of your problem with the software?

Thank you for your cooperation in advanced.

Regards,

Daneil

From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Sunday, November 20, 2016 10:12 PM To: support@windows-movie-maker. Subject: Please refund my money
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 20 (12 days ago)
to Daniel

Hi Daniel,

I have not seen any difference in free version and paid version. And the biggest problem is that now after taking paid version my videos which I'm saving for you tube , are saving as rotated 180 degrees.I have tried 3 -4 times and its saving videos rotated one.I have even uninstalled movie maker and again reinstalled, but problem is the same. Initially in free version I have saved few videos nicely but after that it started saving videos shaky one, so I opted paid version.I have Windows 10 OS in my laptop.please either resolve this or pls refund because the purpose for which I have taken paid version that only is not happening.

ThanksNamrata Singh

Daniel Yuan
Nov 20 (12 days ago)
to me

Refund issued.

From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Monday, November 21, 2016 1:42 AM To: Daniel Yuan Subject: Re: Please refund my money
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 22 (10 days ago)
to Daniel

Hi Daniel, Hope u doing well.Can you please confirm that how many days will it take to transfer money back to my account. Till now I have not received the refund in my account. Thanks, Namrata Singh

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 22 (10 days ago)
to Daniel

Hi Daniel, Can you pls confirm when will I get refund back to my account.pls confirm asap.

ThanksNamrata

NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 24 (8 days ago)
to Daniel
Hi Daniel,
Please reply, till now I have not received my money and from your side there is no response. I refund is issued then when will i get. PLEASE DO ASAP.
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 24 (8 days ago)
to Daniel
Please reply with all information, otherwise i have to escalate it.
Daniel Yuan
Nov 26 (6 days ago)
to me
REFUND-2,164.52 INR11/20/2016 09:44Per your instructions
CHARGE2,164.52 INR11/20/2016 05:43
From: NAMRATA SINGH <*** Email address is removed for privacy ***> Sent: Thursday, November 24, 2016 6:40 PM
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to support
Hi Daniel,
Can you please elaborate it. Which charges are you talking about.I have bought in 30 days money back guarantee policy.  Please tell me clearly when can i will be getting my money back.Please reply with full detailed way. Please ASAP.
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to support
Can anyone please reply...
NAMRATA SINGH <*** Email address is removed for privacy ***>
Nov 28 (4 days ago)
to supportsales
Hi,
Hi, my name is Namrata Singh. I have bought paid version of windows movie maker on 20th of November 2016 and Indian Rs 2,164.52 INR, with 30 days complete money back guarantee policy. When I have used it, it was not working properly, i have tried a lot but it wasn't. So immediately on the same day I have requested for refund. But till now i have not got my refund, nobody is responding properly after sending so many mails. Please can anyone reply this with full clarity? I am frustrated now... for your reference this was my first mail i got after buying the product.

Dear Namrata,
Thank you for your purchase of:
(1) - Windows Movie Maker -  - Full Version
Please use the license key below to active your software: Licensed Email: *** Email address is removed for privacy *** Registration Code: 722650-110000-133380-606528
Note: This license can be used on 1 computer(s).
Should you have any questions please contact us at: *** Email address is removed for privacy ***
Sincerely, Win Movie Maker Team

And then when I have requested for refund some one named Mr Daniel said that 

"REFUND ISSUED"

Then when will i get ?

Please confirm...

02. December 2016 · Write a comment · Categories: Uncategorized

Hello,

So I was building a YouTube video on my computer. The original size of the video is 18.8 MBs with 30 frames/second and dimension of 1364X768. I added the video to a blank project and clipped about 2 minutes out of 8 minutes video. I then saved the movie for High Definition Display and the final video size was 66.5 MBs with 29 frames/second and resolution of 1920X1080.

I am not able to export to lower displays as it destroys the video quality. I do not have very high upload speed to upload this video. Is there a way to export the video with less or same size as of original video?

Thank you

Ritesh

Hi . I have built my own Bot in node.js using Bot Framework and running on Emulator for chat results. Now I have a company's website where they have built their own chat frame .i wanna know that how can i remove the dependency of Emulator so that if any user sends any message on chat frame of website ..it will be directed to my node.js bot and further transfer the message( like when session.send('message') is executed how msg can be sent to java api ) to another api in java. Plz do reply ...DirectLine api cant be used as it is my own built bot(app.js)...if it can be used plz help me to use it in this scenario. 
Hi . I have built my own Bot in node.js using Bot Framework and running on Emulator for chat results. Now I have a company's website where they have built their own chat frame .i wanna know that how can i remove the dependency of Emulator so that if any user sends any message on chat frame of website ..it will be directed to my node.js bot and further transfer the message( like when session.send('message') is executed how msg can be sent to java api ) to another api in java. Plz do reply ...DirectLine api cant be used as it is my own built bot(app.js)...if it can be used plz help me to use it in this scenario. 
Hi . I have built my own Bot in node.js using Bot Framework and running on Emulator for chat results. Now I have a company's website where they have built their own chat frame .i wanna know that how can i remove the dependency of Emulator so that if any user sends any message on chat frame of website ..it will be directed to my node.js bot and further transfer the message( like when session.send('message') is executed how msg can be sent to java api ) to another api in java. Plz do reply ...DirectLine api cant be used as it is my own built bot(app.js)...if it can be used plz help me to use it in this scenario. 
02. December 2016 · Write a comment · Categories: Uncategorized
Hi . I have built my own Bot in node.js using Bot Framework and running on Emulator for chat results. Now I have a company's website where they have built their own chat frame .i wanna know that how can i remove the dependency of Emulator so that if any user sends any message on chat frame of website ..it will be directed to my node.js bot and further transfer the message( like when session.send('message') is executed how msg can be sent to java api ) to another api in java. Plz do reply ...DirectLine api cant be used as it is my own built bot(app.js)...if it can be used plz help me to use it in this scenario. 
02. December 2016 · Write a comment · Categories: Uncategorized
Split from this thread.

I would also like to do this with my WLM, but I do not understand Noel Burgess' instructions.

He knows what he is doing, so he can just go do it, it it's not clear enough.

I have searched my hard drive for this STORE folder, cannot find it.

Where is it?

I use Windows 10.

I appreciate any help.