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My daughter is having trouble verifying her hotmail account, she is unable to give enough information asked for.

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Archived post from October 1, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 1, 2013
My daughter update an app on her phone which removed her from hotmail (was always logged in) and has forgotten her password.

She only uses her email occasionally and can't give enough information to have it verified, and cannot remember security questions from when it was set up originally.  She has been trying various passwords without luck, but has probably now locked the account with so many tries.

Is there any other way of getting access back,like providing paperwork confirming her identity etc ?

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