Outlook.com

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Ad-Free Outlook has ads

I've subscribed to ad-free Outlook (in August). I still have ads in my inbox. I've been directed here for a resolution?

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Why can’t I delete my account?

I tried to delete my account but everytime I try it says "Sorry, there seems to be a problem with Outlook right now". I've tried many times at different point in the day but it won't delete! I need help...

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

I can’t add attachments to my e-mail

I have an account on Hotmail (well now Outlook.com) and when I go to "Insert" - File as Attachments, and select it from Windows Explorer, immediately Internet Explorer crashes and restarts to a "new" message in Outlook.c …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Is someone trying to access my account?

This morning I woke up to 3 "Microsoft Account Password Reset code: XXXX" message on my phone. Does this mean that someone is trying to access one of my accounts? If so, how can I prevent it?

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

My SkyDrive Locations Seem To Be Messed Up

Im on Windows 8.1 and for some reason my skydrive app is syncing anything that is placed on the desktop. it is also displaying what is in my skydrive storage on my desktop. This is becoming very annoying for me, and the …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Email Windows Live Hotmail Plus accout will be closed

I pay to have a larger capacity of my outlook.com email account. Payment is automatic from a credit card. I received notice expiration date has expired and I needed to update profile. I tried to update but needed a code …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

why are my attachments converting from word to rtf

Recently, for some unknown reason all of my attachments are converting from a word file to an rtf. I have not had this problem before and cannot figure it out. My documents are done in word and saved as a word file. Then …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Hotmail emails have disappeared from iPad why?

Hello I cannot access my hotmail emails. I have just changed to an outlook address in my iPad settings and now they have disappeared. Help I need those emails

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Use an MX Record to Prove Domain Ownership – again!

Hello all I am using Windows Live Admin Center for my domain genshen.com.tw to provide Outlook and Skydrive services to our company. I created MX records successfully to prove domain ownership, however recently our email …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

can’t access skydrive to see photos

can NOT get into my skydrive account.. have a lot of albums that before skydrive i had not any problem getting to them!

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Trying to set up my Cox.Net emails on Surface RT tablet

It seems that I just add an alias to bring over existing emails. My Surface tablet recognizes one of my Cox.Net accounts but on the other two, I receive the message that name Is already taken. I'm using the "Add" feature …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

help resetting user passwords with a custom domain

I recently moved my custom domain (twelve23.net) to work with outlook.com. One of my users however can't remember their password and I have no option to reset their password from the domain administration level. Please a …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

I am not seeing the green check mark on SkyDrive with Windows 8.1

Thanks a lot for the link, Joy! While I'm here I have one more small question that isn't really worth starting a new thread for. When I was using Windows 8, files/folders that were in my SkyDrive folder would have a gree …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Unable to send emails from one of my accounts

I have a Microsoft Exchange account for work, and I have another account set up in my Outlook for a charity that I do work for as well. I previously had a problem where I was unable to send emails for the charity account …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

Genuine emails getting redirected to junk/spam

Hi. We recently moved our hosting to Outlook.com, but discovered after a week that a significant (30+) number of genuine emails were getting automatically moved to the junk (spam) folder. We can only access the spam fold …

Unanswered Hotmail Archived 0 answers Last activity: Oct 21, 2013

problem with Outlook

Is outlook currently down? As I get this message "sorry, there seems to be a problem with Outlook at the moment" when trying to sign in?

Unanswered Hotmail Archived 0 answers Last activity: Oct 20, 2013

Domain can’t be used because it contains a protected word

Hello, I am attempting to arrange an email from a domain hosted by godaddy. The domain is cashflowtuna.com. It is a commercial finance knowledge base and sales site. Can you please help me figure out why this is happenin …

Unanswered Hotmail Archived 0 answers Last activity: Oct 20, 2013