You’ve lost access to your email The inbox you’ve been using is no longer available. Affects Xbox accounts as well

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
We run domains.live.com to manage our family domain emails. *** Email address is removed for privacy *** as an example. My son went to log in and got the message "youve lost access to your email, the inbox your using is no longer available." So I log into domains.live.com under my name, and all four accounts are there, inlcuding my sons. What gives? Try a bunch of things, I give up, delete his account, and recreate it, same email, same password. Resynch his laptop outlook, and all good. 

A week later, that same thing happens all over again? the Question is why does this keep happening????

A side affect, my son goes to play xbox live, wont let him login. (With his new working email) go to xbox live website, conform his new email address, and bang, it says creat a xbox live account. This odd, but I do, and now he has a new gamer account. Not good!! Here is the interesting security issue.

If I log him in with his email and new password, up comes the new gamertag, and all his old stuff is gone. BUT If I log him in using the same email address, but try and old password, it returns an error that the email is no longer available. XBox live support conforms that there are two completely different accounts, each with the exact same email!!!! NOT GOOD Microsoft. Xbox live support says never seen this before, and need to escalate, and they will be in touch. 

In the meantime, my son has no Xbox Live gold family, and no email. 

My second question, is does anyone know if userid synch between outlook.com, live.com xbox.com, xbox live.com, is robust and sound, or if it is flaky? There is way too much personal data in there me to continue if it is flaky. 

Thanks for any assistance.

How to get the code for moving from Hotmail to Outlook?

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
My wife is using Hotmail which was recently converted to Outlook. She has not received a code for the transition. What now?

Error: “You’re currently signed in with an Office 365 email account, which can’t be used with Outlook.com” when signing in

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I cannot log in to my school email account. When I try, I receive this message:

 This account can't be used to access Outlook.com
You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).

I have tried using incognito mode, clearing my cache, and the other recommended solutions, but none of them work.  If you could please help me with this problem I would appreciate it. Thank you.



How to I add a quote as part of my signature?

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
How do I add a signature to my message on HOTMAIL???

outlook is failing multiples times each day for the last several days up to 14 Sept 13

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

With rebooting the system, reloading the operating system, cleaning cache, temporary files, etc I find that Outlook is crashing multiple times

usually in the evening when high usages are expected.  Since the possible reasons given and the reporting to Microsoft still appears it is not

known if the failure is an Outlook problem or a connectivity problem.  If the latter, is Microsoft's Outlook simply over-taxed at particular times?

how do I share a link with a news group?

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I want to share a file which is on my skydrive with people in a news group. I got the link but how do I paste it in the message that I am writing for publication in the group?

That Microsoft account doesn’t exist. Enter a different email address

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
Hello,

I created a new account for starting a new business and i created it a while ago and just wanted to access it now but i cant get in because i havent used it a lot.
Can i fix this ??? because i want to start using it now

Problems signing in.

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
when I sign into my Microsoft account, it takes me to account settings, I want to go to my inbox directly. Please help !!
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