Question about Outlook Express

Ok..here we go again. Same issue as others when updating this Security stuff. So here I am trying to help another Hotmail Account user...why? Because in order to get support for your problem, you have to sign in with your Hotmail account. Well, thats wonderful unless the problem is with your Hotmail email. So how is this user supposed to request support from MS if your Hotmail is the very account she cannot access. Just going around in circles.

So she updated her security info....so now we have a 30 day waiting period.  Microsoft, you CANNOT be serious. So she has no access to email for 30 days. Wow......really...and yet your a Company that seems to wrap an email address around everything you do, making EMAIL THE MOST IMPORTANT INTEGRATED PART OF THE PUZZLE, and if that person EVER has an email issue, seems like the whole world will blow up in ones face.

She has tried repeatedly to sign in and is always faced with:

"We have a waiting period for the updates to take effect. Come back at (30 days from now) Xmas and maybe we'll let you log in. Once this is deleted, you'll have to go through this whole process again with info you have access to"

hahahah, sure and then what...wait another 30 days??

So she is going to be without emauil for 60 days.....minimum??

Not sure if you could have sent her a bigger invetation to join an alternate online email provider. Having to wait 30 days to get into email is by far the most insane thing I have ever heard.

Can you tell Steve he won't have email for 30 days too....Just wanna see the look on his face. Tell him your doing some minor updates which shouldn't take to long.

What A Joke......