I am experiencing the same problem as so many others. I am trying to close my Hotmail account, as it was 'hacked'. I am told to cancel billing, so I went onto my xbox live account, changed it to my new email, deleted billing info etc. I then tried to close acct again and was told the same thing, only now when I go to billing it shows there is no longer anything to cancel (so at least that was successful).
I have read the boards and from what I can tell, I need a moderator to start a private discussion in order to get this corrected and get my account closed. So please, moderator of some kind, contact me so we can get this done!
Thanks.
This question has been asked a few times, but my details are slightly different, so I am posting it again (so sorry about this!)
Here is my issue. When outlook.com debuted, I signed up both of my parents for accounts. They had not used the accounts in some time, but had definitely logged into them after I signed them up. When attempting to log in, the message they got was that the accounts did not exist (and NOT an incorrect password error), but when trying to sign up for the accounts again, I was told that the user names were unavailable.
I would appreciate any help trying to regain access to these accounts. I have all of the information and security question answers.
Note: I was just able to recreate ONE of the accounts, but not the other.
Ok, so still, any help would be appreciated, as would any information about the other one that I *was* able to recreate.
Thanks!
Jeremy
But this morning, I opened my account on Outlook.com and I got this response:
Since yesterday, I can not see my emails from web and pop3 gives errors, yet I can login but Outlook.com keeps telling me "Something went wrong" but not what..
IS there a problem with Outlook.com services?
Because I can login with my @msn.com or @outlook.com just fine, yet just not reach to inbox or email of @Outlook.com but can with @msn.com
When I log into my account, it shows that there are three pages of email. I am able to view the first page and then the second page, but it will not allow me to select the next button for the third page. If I am on the first page and select the last page option, it will show me the second page. This is an improvement from the other day, when I was only able to view the second page and any incoming email would put itself to the top of the second page instead of the first.
I have tried to log into my email from a different computer and come up with the same issue. I also have my account set up on my phone and the phone reads the email messages the same as the outlook page when logged on a computer.
Are there or have there been some recent issues that I'm not aware of?
What can I do to solve this issue?
Should I just open a new account before I loose whatever outlook decides that I shouldn't be able to view?
I am not aware of any email being deleted or lost as the topic says, that I was made to select, just that whatever is on the third page is not viewable.
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