skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Error received: ” “Your account has been shut down” when accessing SkyDrive account

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Original Title: skydrive

 

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket <removed by moderator>...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  <removed by moderator>...


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

WLM folders corrupted

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

When I move an email from my inbox to the "Storage Folders / Personal Saved / whatever"   that I created, the heading line appears correct, but the contents are from another email. I have about 50 folders, broken down by subject and I would hate to have to export each one and then re-create the tree structure after re-installing WLM. Is there any tool to clean/verify the structure of the store?  How would you suggest cleaning up this mess?  Running WLM Version 2009 Build 14.0.8117.0416.   This was working just fine until a couple of weeks ago and I just noticed the problem.

Ernest

unlinked skydrive account

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com

I have used an old yahoo email account for MSN. This was what my MCP profile was connected to.

Recently Microsoft unlinked the old email account and relinked it using a new gmail account. At the same time, my SkyDrive could not be accessed. I logged in, from my laptop, with the new MSN profile, and Skydrive started uploading all the content from the local skydrive folder.

 

I think that the original linked SkyDrive account is different from the new linked Skydrive account. How can I get the content from the original SkyDrive account back?

Cannot Access Outlook account after security update request via Microsoft

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
udpated security on hotmail/outlook account, instant message now states that i have to wait 30 days before new update takes place and will not allow access to my account.. even if i sign out and sign back in it still states the 30 days of wait, this is my primary account that i use for business purposes and other important things.  How can I obtain access back to my account . Please help.

Possible Hacking of Account & Loss of ALL Emails!

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
HELP!

This morning when I tried to log onto my Hotmail account, my password didn't work and I have to retrieve it by creating a new password.  Now that that has been sorted, I've logged into my Hotmail account and ALL MY EMAILS (including the folders) ARE GONE!  The only ones that remain are the emails in the deleted folder...

Can anybody help and is there anyway to retrieve the missing emails?!?!


Thanks!

Andy N

How Can I have more than 50 user accounts on Live Admin Center?

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Hi,

 

I work for a commercial association in Brazil and I would like to migrate our e-mail accounts to live domains. I have already registered my domain there, but in order to actually start using outlook.com I would need 200 user accounts.

 

I have noticed that I can ask for more user accounts, but I am not sure if this is the right channel.

 

How can I make this request?

 

Thank you in advance,

 

Marcelo

 

 

eBuddy forever stay online

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello,

Ever since Hotmail has been switch to the Outlook design, the web messenger in Outlook website is using eBuddy.

I did not notice this until my friend mentioned to me that it my account never go offline, even if I have deleted all my temporarily files, cookies, caches, active log-in, and logging out. I changed my password, too, and it remains online. I also shut down my only computer and my phone for about half the day and have my online friend watch my account status. None of it can log me out of my messenger from eBuddy.

I do not use check my email on other devices other than the one computer I have.

Any help is appreciated.

Log-In Problem

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
On logging in to Outlook, my password shows up on the same line as my E-Mail address because I forgot to press TAB one time. How can I delete this?

skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

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