email delays

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I seem to be getting a 12 to 24 hour delay receiving emails on my outlook account.  It appears to be random with no pattern.  Has anyone else seen this.

Are linked accounts really discontinued in Outlook?

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I thought I had read that Microsoft had discontinued linked accounts in June. However recently I have successfully added send-and-receive accounts for Sky, Yahoo and Google to my Outlook.com account. Are send-and-receive accounts different from linked accounts?

Windows Mail

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
   Can anybody tell me WHY I get all these strange markings ( marked in RED) for hyphens, quotation marks, etc., on SOME parts of an e-mail I’m trying to print out, but NOT (marked in BLUE) in others ?
   These weird  a^C~ ‘s make the letter basically un-readable ! HOW do I get RID of the RED marked a^C~ ‘s ?
Thank you,
Drew McClure
 
 
     

do not want messaging side bar in my outlook

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
This takes up all the email text how can i get rid of it .I do not use it

Proper response to my previous simple question

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
It is now obvious that no human actually reads customer questions but that they are merely computer scanned to pick out key words
and on the basis of these are "dealt with"  with a standard computer formulated answer 

We the poor customers are being duped ,
the "moderators" are about as real as the computer generated youth players in Football Manager 

I asked two very specific questions in my previous post , 
which I need answers to so that I can complete the Microsoft process
( I am not going to say what it is because I don't want to receive yet another key word generated computer response)
To add insult to injury the thread has been unilaterally locked 

Microsoft need to understand that under UK Consumer Law they have a legal responsibility
to make good defective products and services delivered to customers
and unless they start to provide the level of customer service that UK Law requires (like give a proper answer to a simple question) 
I will no other option than to initiate proceedings 

Files not uploading from desktop. No sign-in problem. No connection problem.

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
My files are failing to upload from the website and from the desktop. I have no connection problem or sign-in problems, and the error message does not provide me any reason or way to fix the problem. There is also an error and failure to upload when I attempt to post a document through the website.

I need to obtain the list of IP addresses that accesed my account in the past 3 months

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I need to obtain the list of IP addresses that accesed my account in the past 3 months.

I have reason to believe my account was compromised.

I already activated the 2-step ID, but I would still need to obtain the list of the logins in the past 3 months.

Thanks


Bruno

on alias want different profile infomation

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
When I set up an alias, I do not want my name or picture to show up, unlike my primary.  How do I do that?

Not receiving emails

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com

Hello,

 

  I have not been able to receive emails for 2 days nows.  I have refreshed, logged out and logged back in and checked from other computers as well as my phone.  I normally receive at least 50 emails a day, in the last two days I have only gotten 6 - I have tried sending emails to myself from another address I know is in my contact list and those have not come through.  Can you please find out what is wrong and why I am not receiving emails?  This is a business account and not being able to receive my emails is damaging my business.

 

Thank you,

Amy

 

*** Email address is removed for privacy ***

unable to logon to any MS services or reset password

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com

Hi,

 

I started a thread on 19th July because both my and my wife's live account were unavailable and the option to reset passwords was also unavailable.

 

The original thread is here - http://answers.microsoft.com/en-us/windowslive/forum/signin/unable-to-logon-to-any-ms-services-or-reset/16a0f592-8ab3-4805-9fc5-6a148a24ab7c?lc=2057&auth=1. It appears to have been closed - I can no longer reply to it.

 

A small bit of progress was made - my live account was apparently deleted (along with its data) and recreated. I now have a working (empty) live account. My wife's account still doesn't work at all.

 

Various replies were posted, saying the issue was being escalated. After waiting for almost a month, I gave up and phoned MS support, who charged me a fee and put me through to the Office support team. The office support team have now told me that there is nothing they can do because the fault lies with the live account team. Therefore I'm back here again.

 

Please can you re-open the previous thred?

 

I suspect that I have now lost my skydrive data, my links to various services that the live account uses and the windows phone apps (maybe £15 worth) that I bought. If we can fix my wife's account without losing her data, that would obviously be good. If it is going to take a long time, maybe we should just look at deleting and recreating her account too.

 

Since this has been going on for more than 2 months now, I would appreciate it if you could escalate this straight away.

 

Thanks,

John

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