Outlook.com

36,269 questions
Filter by status: All Solved Open Unanswered

I want to change my primary email on my account but can’t…

I want to change my email on my Microsoft account but I cannot because it says the email is already taken. If I try to login with that email I get an error that it is an invalid account. So I cannot login nor create a ne …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Email account missing

Hi, I have two MSN addresses that I have used for years. A couple days ago my business account disappeared. I have tried all sorts of ways to access it, but to no avail. I really need these emails for business. Please ca …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Can’t share an existing folder after adding additional photos?

I created a folder with photos about a month ago and shared it with friends. I have since added photos and I want to share the expanded folder with the same friends, but can't seem to get it done. When I click on the fol …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Spell check

All of a sudden it stopped spell checking when I write a new message in my e-mail. How can I turn it on again?

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Child Age Verification

I bought a new windows 8 Tmobile phone for my child and that requires a windows live account. But the problem is that it is asking for 50c Age verification and after giving all the credit card information I am getting an …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Junk folder

I emptied my junk folder in outlook/hotmail.com, can this be reversed?

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Selecting files

How do I select multiple files (by blocking or highlighting) to download from skydrive to my computer. I tried ctrl, shift and left holding down clicking, doesn't work. I tried holding down and left clicking, doesn't wor …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Unable to verify my hotmail.com accoun on iPhone 4s

I am unable to verify my hotmail.com account as of 7/24/13. Any ideas? I have been on with Microsoft support and they sent me here because they were stumped as well. I am using an iPhone 4s by the way.

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

problem on creating an e-mail account

Hi, Thanks for your reply and it's sorted out. there is a problem to create a new email account as below. For example, my present email address is *** Email address is removed for privacy *** and I am trying to create ** …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

I cannot get onto my email

I cannot enter my email. I had a hotmail address and went onto outlook a few monthe ago and also got a second email address at the same time. I used to have them linked but now they are saying you cant do that anymore. S …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

URGENT: DELETING ACCOUNT

Please help! I need to delete 2 accounts and have spent all day trying to clear the message that I need to cancel billing information (I have) and still nothing. I want these accounts deleted asap and I'd just like to ge …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Enable password reset on domain

Hello: Please enable the password reset function on the following domain. donohuefuneralhome.com Thank you, Phil

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

my email was hacked

Hi I my account was hacked last week and I want the IP address. i have now control of my account. can you assist me me in getting this?

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Where is description of charms?

I cannot find help about charm. What is that? What does those icons mean? Where is description of charms?

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

My Hotmail/Outlook account has disappeared

My Hotmail/Outlook account has disappeared I have received the message "That Microsoft account doesn't exist." This is despite the account being used regurlarly. If I try to set up a new account with the same name I am t …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

My Hotmail/Outlook account has disappeared

My Hotmail/Outlook account has disappeared I have received the message "That Microsoft account doesn't exist." This is despite the account being used regurlarly. If I try to set up a new account with the same name I am t …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

HIP CAPTCHA message disable

Is it possible that a moderator can disable this message when I try to send emails through Outlook? I cannot send emails at the moment. Thanks.

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Maximum Capacity of SkyDrive survey form

Hello. I will be interviewing about 1000 people and would like to know if the SkyDrive survey form can support this number of applicants. There will be 10 questions in it. Also, I have seen users complain about the progr …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Hotmail account locked. Information needed ASAP!!!!

I have been locked out of my hotmail account and i'm struggling to get back into it. There is extremely important information that I need to access as soon as possible as this is a very personal and time sensitive case. …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

How do I access skydrive from a library computer?

Eg- I'm in my library, and can open Skydrive as a web app. I open an excel file, edit it, but can't do a 'save as' since there's no apparent Skydrive directory tree to go to- only the local pc "C" drive which, it being a …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

SkyDrive Share limitations

Is there any published information on the limitations of shared files when using SkyDrive? In all below examples, I tried the option of making the uploaded files available to others without requiring login. I was able to …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013

Unable to access MS accounts

I've had this Hotmail account for 2 years and suddenly I can't access it from my home page. I've changed my password a half a dozen times and I still cannot get into my Hotmail account. All I want is to be able to access …

Unanswered Hotmail Archived 0 answers Last activity: Jul 24, 2013