My Hotmail/Outlook account has disappeared

Unanswered 0 answers Asked Jul 24, 2013

Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013

I have received the message "That Microsoft account doesn't exist."

This is despite the account being used regurlarly. If I try to set up a new account with the same name I am told "That name is already in use" How can it not exist and be in use at the same time?

I have a number of folders/attachments in Outlook which I need access to desperately.

Can anyone please help?

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My Hotmail/Outlook account has disappeared

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