I have changing the sound for my email notifications and saved in a file calling my sounds. But if a receive a email (windows live mail 2012) it always play the standard sound email not the sound i have set in the sound scheme. Also outlook 2010 play no sound at al. can somenone help me?

I have a Hotmail account which has changed to outlook. This is fine with me, I am not resistant to change in layouts etc, however I have a major complaint in that the system no longer works! I can't read any of my emails on my computer. Whenever I click on an email to open it nothing happens at all. This has been going on for months but it's finally got annoying enough for me to do something about it. I have IE10 and Windows 7. I tried clearing all the history etc as this was mentioned in a thread on here. I was then able to read emails for about 3 minutes before it stopped working again. Obviously I can't keep clearing my history/cookies every 3 minutes or even every time I want to read an email as this is impractical. How can I get this to work? When is this going to be fixed?

The mails coming to my windows live inbox showing only special character. Please help me to solve this issue.
My account is being blocked after i tried several times and filled 3-4 times a form to verify i am the owner of this account,Microsoft recommend me to open a new one,as i did.So how i would have back my old contacts and e mail cause this was my only account for a lot of years!!Please Help me!

Thanks in advance
Panagiota Xidea

My account is being blocked after i tried several times and filled 3-4 times a form to verify i am the owner of this account,Microsoft recommend me to open a new one,as i did.So how i would have back my old contacts and e mail cause this was my only account for a lot of years!!Please Help me!

Thanks in advance
(removed PII)

Original title: How I will have my old contacts and e mail back?

I have Parkinson's that makes typing difficult, and I don't catch typos all the time. I find it nearly impossible to back up when I make mistakes with resetting data entered in profile forms like that for my live account. Is there a simpler way to fix this? It was your people that discovered someone sending spam from my computer by cell phone-you even listed the unauthorized cell phone number--is a way to just block that number available-it would be much easier to my thinking.  
I have Parkinson's that makes typing difficult, and I don't catch typos all the time. I find it nearly impossible to back up when I make mistakes with resetting data entered in profile forms like that for my live account. Is there a simpler way to fix this? It was your people that discovered someone sending spam from my computer by cell phone-you even listed the unauthorized cell phone number--is a way to just block that number available-it would be much easier to my thinking.  
When logging into my hotmail account, the website says I am logging into blu178.mail.  I have several emails in my account but I am unable to open any of them.  I keep getting an error on page message.  Help
I tried to sign in and it says my email does not exist so I must have deleted it by accident. I tried to recreate it so I don't loose memberships to places I've used this account but it says that account name is not available. Please help me restore my account.