Folders
It is easy to create a folder but how does one delete folders that are no longer wanted?
Hotmail
37,930 questionsArchive. This product is no longer developed by its maker. The posts stay here for reference; details may be out of date.
Hacked Outlook.com Account
Hi, Recently a relative of mine tried to access her outlook account and got the message that Someone else is using her account. Probably someone hacked her account. She followed the steps to recover her account providing …
worst mailer I have ever used, don’t spam the users anymore or I will sue you microsoft
not being able to read too many incorrect allocated buttons with lots of blockages whenever it is connected. The server is always' down' and not being able to connected and I can tell you from my side, I am perfectly con …
Hotmail account corrupted
Good morning, I cannot access my hotmail account because web returns "incorrect password". I am sure about the password typed (no confusion with caps lock or similar) so I think password could be corrupted or someone cou …
SkyDrive Access – Referral from Online Safety Team
Dear Moderators, I am having issues accessing SkyDrive and raised a request via the online form to have SkyDrive reactivated and this is the eventual response. "Hello, After reviewing the information you provided and loo …
mailaccount
"Your mail accounts inbox> Settings> Your mail accounts" I do not see details when I try to edit my mail accounts, but get an error message "Sorry, but there seem to be problems with Outlook at the moment" this message I …
Cancelling account
I want to delete my Hotmail account as it is sending Spam emails to my contacts. I have tried to cancel it but I get a message saying I need to cancel my subscription to OWL (Orange Windows Live Messenger). I have no ide …
security code
After having the security code send to an alternative email address, when I want to log into my account using this code I get the message that a new code has been send to my mobile number which I no longer use and that t …
Re-newing a cancelled subscription problems
Due to my card having expired my subscription to Ad Free Outlook was cancelled. I have tried to renew it and added a new payment method but it will not let me delete the old method of payment, just keeps re directing me …
My groups are no longer listed when outlook replaced hotmail
I used to have 5 distinct groups I could click on to send an email to. They have disappeared and I get some STUPID favorites list that is NOT my favorites list at all.
Account blocked – please help!
Hello, I haven't changed my password for ages, but when signing in two days ago, my password wouldn't work. I tried to reset it using my security question, but apparently I had entered an incorrect answer too many times. …
OUTLOOK, CAN’T SIGN IN – HELP
After losing my phone, my original hotmail account has been shutdown by microsoft after I made a report. But according to my computer I am currently still signed in to that account in outlook. So I can't sign in with my …
How to prevent synching of my Surface RT with my Windows 8 desktop.
I run windows 8.1 on my Surface RT and on my desktop. I log in with the same Windows account for both. My Surface automatically syncs my tiles to match my desktop. This wouldn't be an issue besides the fact that there ar …
All my old hotmail emails are deleted after upgrading to outlook
Hi, All my old emails are gone after I upgraded to outlook. But all my old contacts are still there. Could you please help to recover the old emails? It seems that a lot of people are facing similar issues. I do not use …
None of my messages in Outlook open in Firefox
My messages open when I use Internet Explorer but not in Firefox. It's really frustrating because I do not normally use Internet Explorer. I'm not getting any error messages. I'm using Windows 7. I tried clearing my brow …
call us over protective is confusing and difficult
Hello I was until now unaware of what Call Us Over Protective is and in general disagree about the code and I say so after trying it if possible I request the Microsoft Account Team to axe this feature and how can I prov …
View 3 hotmail accounts on one page
I have 3 hotmail accounts and previously there was an option to view all accounts from the one page. Now I have to sign out of each account and go into the other accounts. How can I view all 3 accounts from the one sign …
Can’t access hotmail acoount
Dear All, I used to login to my hotmail account everyday, so there is no chance to forget my password. But from yesterday it's showing wrong password. More surprise thing is when trying to reset password with alternate m …
I had uninstalled the SkyDrive App from my Samsung Galaxy Ace…..
I had uninstalled the SkyDrive App from my Samsung Galaxy Ace. Now I want to install it again. Google Play says that it is installed already. When I click the INSTALLD-button and after that the INSTALL-button I get the m …
Changing your old childhood msn account to something more decent
Hi From the "good old" hotmail days I have my childhood n_angelus[at]hotmail.com email adress. This a fairly silly email address for a person in 30-ies and I would like to change it to name.surname format and use it all …
Changing your old childhood msn account to something more decent
Hi From the "good old" hotmail days I have my childhood n_angelus[at]hotmail.com email adress. This a fairly silly email address for a person in 30-ies and I would like to change it to name.surname format and use it all …
How can I recover my Windows Hotmail account.
I have a Windows Hotmail account that I have had for very long. I do have others, but this one is very special. Why? Because it is still getting messaged by many websites (i.e. verification). I also still have random gam …
I can’t access my hotmail
I got an error server run '/' application when I last tried to get my Hotmail and now I can't get in. How long will this last? What can I do to get back into my account? I'm on windows 7 and need explicit step by step in …
Photos appearing as two
I have just started using Windows 8 and when I look at my photos each photo now shows on the screen twice (each taking up half of the screen but not showing the complete picture in either) I can't get it to just show as …
unable to use a domain in creating a new Microsoft account
Hi I was trying to set up an outlook account with my domain, but I keep on getting this message: This domain name can't be used because it contains a protected word or inappropriate language. Please contact support if yo …