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HELP!! Cannot Access Xbox live because old account is suspended

My Xbox live profile is used with an old email address of mine which I haven't been able to access for a long time. Now when I go to sign in to xbox live it asks for my email and password, when I enter the correct detail …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

lost emails after changing primary aliases

Primary alias was renamed at around 1pm 23/8/13 The data loss occurred right after renaming I had not issues logging in before noticing data loss, I did not have to reset password I did not click on any link before the i …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

how to tell if another computer is accessing your account

I signed in on another company's computer and reason to believe they may have retained access and keeping my box open and reading my emails. How do I know this. Even if I change my password as long as they never close my …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

E-Mail images not showing/displayed

I received a weekly e-mail newsletter today from FlightAware.com. None of its images were shown and instead had an x in the upper left corner. I understand that images are not shown as a security measure but on tradition …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

We couldn’t find your skydrive folder in c:\ Error

Hi, I'm getting the following error "We couldn't find your skydrive folder in c:\...\skydrive You're SkyDrive folder may have been deleted, or if your skydrive folder is on an external drive, it may have been removed. Cl …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Closing Email account today

Team, I have been trying to close my live account for the past three days it tells me there is a techinical problem i have been having issues with my account being hacked by my ex boyfriend i have already notified and ha …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Junk Mail

Why am I suddenly getting all kinds of junk mail in my inbox? This started 3 days ago, has something changed with Outlook?

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

sapm in inbox

I have started getting spam in my mailbox and not sure how to direct all spam/ junk mail to my junk folder. Can you advise how to change filters? Thanks

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

I cannot read my Outlook.com email

I tried several steps, such as clearing my cache & cookies. I also upgraded my two main browsers - Firefox and Explorer. I can see my calendar and my Skydrive, but not my email.

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Outlook has been ‘updating your inbox’ for hours

I have changed my primary account aliases on my Hotmail account to @outlook.com. However after a number of hours I still could not access my emails and continually received the message: We're updating your inbox Please w …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Why won’t Microsoft let me delete Hotmail/ Outlook account?

I have two Hotmail/ Outlook accounts I am trying to close/ delete but Microsoft is making it so hard to do so and I don't understand why? Why would Microsoft not won't people to be able to close/ delete accounts? 1) The …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Cool down time for failed password attempt?

Someone failed at hacking my other Microsoft account and now there is a failed password attempt and I can't get on my account or change the password Can Someone tell me how long I have to wait?

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Junk mail in inbox – filter set to exclusive

I keep getting junk mail delivered to my inbox even though my filter is set to exclusive. This started about two days ago. The senders sometimes have hotmail.com or msn.com but not always. I didn't change any settings on …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Locked out of Email Due to Hacker

I have had this same email account for 20 years and use it for business. It appears my email was hacked. I did the appropriate steps and answered all security questions, a code was sent to my mobile phone and then I was …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013

Junk mail in inbox – filter set to exclusive

I keep getting junk mail delivered to my inbox even though my filter is set to exclusive. This started two days ago. The junk mail has hotmail or msn.com in their addresses, but not always. I haven't changed my settings …

Unanswered Hotmail Archived 0 answers Last activity: Aug 23, 2013