Hotmail

37,930 questions

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I need to obtain IP log history

I am concerned my account has been compromised and I would like access to the IP logs for my account.

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

email attachments labeled virus infected

email Attachments, whether texts or pics are labeled infected with a virus and deleted. McAfee shows there is no virus on our computer.

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

email not downloading to home computer

Using Windows 8.1 beta (mistake, but I'm stuck) and as of yesterday my emails are now downloading to the home computer. I can access them online, but there are several I need saved to the computer (plus it's a pain in th …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Cant verify account. Help please :(

I set up my account about 5 years ago for use on my xbox, and have only recently been asked to update my security information through the xbox console. I had forgotten my log in information since it had been quite some t …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Unable to sign in through mobile device.

Re: Mobile login: My issue is I'm asked to sign in it and am asked for verification with the bot letter thing. I get it correct, but it won't accept my info. I have uninstalled and reinstalled outlook with no success. Th …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Unable to sign in through mobile device.

Re: Mobile login: My issue is I'm asked to sign in it and am asked for verification with the bot letter thing. I get it correct, but it won't accept my info. I have uninstalled and reinstalled outlook with no success. Th …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

over quota

Previously with hotmail, I was able to send an email to 100 people with no problem. Today, I sent an email to the same 100 people, and received a failure to deliver due to "over quota" on 10 of them.

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

galaxy S4 won’t sync to previous emails beyond 2 weeks old

Luckily I can open up the internet browser and search older emails but my phone used to sync all of my email beyond the 2 week old scope. I have restarted my phone, forced sync, and nothing happens. How do you fix this?

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

outlook on smart tv

I just purchased a smart tv and can enter my username and password to access my mail but can click on anything and it will not open.nothing on the header like delete etc.anyone having this issue?

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Junk email in my inbox even though filter is exclusive

I'm getting all sorts of junk in my inbox even tho my filter is exclusive. Started about a week ago and no I don't want to sit here AFTER I get the junk and type individual addresses into blocked sender list. Fix it plea …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

can not connect to x-box live

When I try to connect to x-box live, a code:8015d002 pops up. I have changed passwords with no luck

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Email blocked

As of two months ago or so, i cannot sign into my k********* Email address is removed for privacy *** account. It says that someone else is trying to access my account which is not the case. I tried logging into the acco …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

outlook.com pending DNS configuration

I am unable to complete the transition from my old email host to the Outlook.com host. At this time I receive emails from both under one email name - *** Email address is removed for privacy *** Please review my settings …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Not Getting Email from A Long Time Contact – Why?

Just before Hotmail switched to Outlook, I stopped getting regular emails from one of my long-time contacts. I get one from them from time to time, but it's clear from the few I do get that they are sending more. It seem …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Need Help Removing XBOX Account Associated With Microsoft Acount

Hello. I have recently bought a windows phone and the xbox account automatically linked to my microsoft account is actually my brothers which is inactive. I suppose when I created it years ago I used my email address. I …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Active View works randomly

I am having trouble getting the Active View feature to work consistently with my Outlook.com account. I have the same issue using Chrome (latest verision) and IE 10 so I don't think it's a browser issue. The problem is s …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Photos in Vcards

I am trying to save a photo to a Vcard in Outlook and it seems like it is saved but then when I open the Vcard again the photo is gone. How do I fix this?

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013

Recovering Outlook account

Hi, I have been trying to recover my Outlook account for almost 3 weeks. I have filled in the security form several times but no luck and the only reply I get from the Escalations Team is that they are working on the iss …

Unanswered Hotmail Archived 0 answers Last activity: Aug 26, 2013