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Unable to pay with credit card in Outlook.com

I am trying to pay by credit card and to verify that I'm an adult for a child phone. I get this message. This is with IE 10 Windows 7. I've cleared cache already. Tried Chrome. Been having this problem all weekend! We're …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

how do i close outlook?

Hi, I need to close my Outlook account. How do I do it? My new e-mail is *** Email address is removed for privacy ***

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Daughter can’t remember Xbox Live password

My daughter cannot remember her Xbox Live password. She is a member of our Family Plan for Xbox Live! Gold. The email account I set up for her is used only for the Live account. I'm sure it has the same password so that' …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Do I have a virus just waiting to pounce on my screen?

There is a small window that has appeared in the corner of my screen saying "software download complete" with two choices: "install now" or "Install later". I can't close it, and I don't remember downloading anything. I …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Child Account managed by another account error.

My children are trying to use a service which it tells them they need permission. So I click "Get Permission" I get this screen: Click "Continue" and get this screen: I tick "Yes" and then Click "Continue" I then get the …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Old e-mails lost

E-mails in my Inbox that were older than 30 days inbox have all disappeared. My e-mail was converted from Hotmail to Outlook about February/March. All e-mails were there until this week. Please help me retrieve.

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Trying to retrieve hotmail account and password

I am trying to retrieve my Hotmail account and password which was working perfectly fine up until Tuesday last week 15/07/13. I have submitted several account verification forms with all information answered to the best …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

My ‘old’ account has disappeared…

Hello there.. I have serious problem. My old account has deleted/disappeared (*** Email address is removed for privacy ***). Last year, I changed the password cause some people were entering in. Problem is that I couldn' …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

hacked

How do I find my question posted on friday july 19th? I want to follow up on the responses.

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Hotmail Hacked

Recently my Hotmail account was hacked and the hacker put in their email as a contact to recover the account. I noticed this immediately and reset my password and removed their email as a contact however how can I be sur …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Close old Microsoft Account

Hi, As part of resolving a previous issue, I had to create a new live account. As a result, I now have a redundant live account that I'd like closed (I need the email released). I've tried to do this through the account. …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

SkyDrive 25 GB drive in Outlook.com

I had a 25GB SkyDrive account in Hotmail. Today I am having trouble getting into my Hotmail. I am "being asked" to upgrade to Outlook.com. I already have an Outlook.com account with a 7 GB SkyDrive. How do I transfer my …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Email Hacked

I am pretty sure that my email was hacked and by the time I was able to get back into it all of my inbox was gone. Is it possible for Hotmail to provide the IP and location of those emails? Can hotmail provide the activi …

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013

Deactivated account to be open

I had an account and before week time I deactivated that account now I need to active that account back I cant please help me to open that account back

Unanswered Hotmail Archived 0 answers Last activity: Jul 22, 2013