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Unable to access my billing information my computer is not reconized and it takes 30 days to make a change.

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Archived post from August 1, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 1, 2013
When I log into my account to access the billing section it takes me to another window and states my computer is not recognized and I have no other choices to change it. My phone number is listed and I have to wait 30 days to remove my computer name. Why don't I have other choices and why is my phone number listed. I had to call customer service to update my charge card. They said they never heard of this problem before and I should state my problem here.  Please help.  Thank You.  William Worth

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