Ask a question
Hotmail

Closing Account – No billing information available We couldn’t find billing information associated with this account.

Unanswered 0 answers

Archived post from February 19, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Feb 19, 2013
Hi,

I am trying to close *** Email address is removed for privacy *** and I get the message that I need to cancel billing services.  I click the link to cancel them and get this:  No billing information available We couldn't find billing information associated with this account.  My unique ID is (removed PII)
 
Can you please let me know what I can do to close this account?

Thank you,
Angie

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Need help closing my hotmail.com account. The system is asking me to deactivate my billing account ?Sep 8, 2013 Closing account error: You need to cancel any paid services or Microsoft Points account associated with your Microsoft AccountAug 2, 2013 My account has been hacked. They changed my password and my associated emails so I couldn’t receive anything.Aug 9, 2013