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outlook ignoring emails

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Archived post from October 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 22, 2013
When I scan something to myself, it arrives from *** Email address is removed for privacy ***  I can't open, forward, move, or do anything with it.  It's not junk.  Please help, what else can I do? Just switched to outlook

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