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You’re currently signed in with an Office 365 email account, which can’t be used with Outlook.com.

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Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013

Hello,

 I know that my question is not relevant here, but I don't know where else to ask... I have problem to log in to my account. When I do log in, this error occurs: 

 

This account can't be used to access Outlook.com

You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).
 
I have used this account for 2 years with no problem.
Could anyone please tell me how can I solve this problem please?
 
Thank you
Jan

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