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Why hasn’t there been a fix for edu addresses yet?

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Archived post from August 28, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 28, 2013
" This account can't be used to access Outlook.com"

All I've seen is numerous microsoft reps in threads saying "I understand you're having a problem and we're sorry." None of that helps those who are blocked from accessing their email. 

If there is no fix, then I would ask that you allow my email to be forwarded to a different account. This is frustrating. Before you say "I understand," please look for a way to fix this problem that has persisted for over a year or just let us know that it won't be fixed.

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Kontakta mig på 0760-464275. Hotmailen fungerar inte och vi har oundgänligt behov. Tacksam för hjälp snarast. Bästa hälsningar Hans Mårselius . mailadr. *** Email address is removed for privacy ***Feb 26, 2013 Can send from alumni.iu.edu domain but cannot receive – see IU Alumni pageMay 18, 2012 Redundant email accounts – live@edu upgrade to office 365 for educationOct 8, 2013