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why can’t I sign in?

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013

This is what happens when I enter my email and password.

 

Sorry, something went wrong
Please try again. If you keep seeing this message, go to Service status to check whether there's a problem with SkyDrive or to report the issue.
then when I go to Service status it say running normally.  what is wrong?

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