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Why can’t I access my Junk or Inbox in Hotmail (Outlook)? The page just goes blank.

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Archived post from July 31, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 31, 2013
YESTERDAY when I clicked on Junk I got a split-second view of my Junk folder, then a blank screen.

TODAY when I click on something in my Inbox, I get a blank screen.  Or I get a split-second view of my Inbox, apparently including an answer to yesterday's query, followed by a blank screen.   

So now I can't use my email at all.

With all due respect, I don't want to start a discussion:  I want Microsoft to fix the problem.  I can't believe I'm the only one with this problem.  Let's face it:  it's Microsoft's problem too.

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