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Why can I not open my powerpoint?

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013
I cannot open my powerpoint files.  A message reads:  "Office is busy, Powerpnt.exe updating or helping you add or remove some programs.  I am using Microsoft Powerpoint 97-2003 Presentation....and have 13.0KB  How will I get into these files?

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