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Windows Essentials

Videos filmed with a smartphone cannot be used in Movie Maker

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Archived post from July 8, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jul 8, 2014
I filmed several short videos with my smartphone, all on the same evening. Of 15 videos, 9 cannot be viewed in Windows Media Player and show an error in Movie Maker. I was going to make a movie using all 15. How can I fix it?

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