Hotmail

Upgraded to Win8 and now can’t connect to previous Skydrive

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Archived post from August 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 13, 2013

Moved all of my important files to my Skydrive. Loaded Win 8 and Office 2013. Now I can't access my files.

 

Previous Skydrive was connected through Hotmail account. New Skydrive is using my Win 8 log in and creating a new Skydrive with none of my files. I am able to find my old files by going through web Skydrive but can't sync back to new laptop nor can I add it as a PC.

 

Right now I am able to download as a zip file and extract it on my hard drive but some of the folders are 2 gig and it is timing out.

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