Hotmail

Updated information and locked out of email account

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Archived post from July 31, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 31, 2013
I updated my security information - changed from an alternative email that I no longer have, to my current cell phone.  It is now telling me it will take 30 days to update this information, and that I cannot access my account until August 30th.  My birthday is the 10th of this month, and I will be heartbroken if I can't send and receive emails from my family on the opposite coast.

Thank you.

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