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Unable to send email using device Error: username incorrect

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Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013

Johayber,

 

I too am having the same difficulty. It was working one, but now has a similar problem to Naomi's.  I do receive email but am unable to send from my outlook.com account. When I try to send the message is:

Cannot Send Email, The use name or password for SMTP:(my outlook account user name)@sm.tp.live.com is incorrect. Yet this is the user name I use to login to my account through my PC.

 

I have checked, reset and attempted correction after correction to no avail. Can you offer a solution?

 

Thanks,

Don Scott

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