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unable to recover microsoft account

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Archived post from August 25, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 25, 2013
I'm trying to recover my microsoft account:
*** Email address is removed for privacy ***

It told me it will send a code to my other email account *** Email address is removed for privacy ***, however, I've tried it a number of times and still there's no code sent to my @hotmail.com account. What is the problem with it?

Urgently require the activation of the account back again since it is the account synced with my Microsoft phone, and I can't update any of my apps at all. 

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