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Unable to open hotmail listed on safe sender list

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Archived post from July 19, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 19, 2013
I cannot open mail that is on my safe sender list the blue circle w/slash is in every corner of this mail, if I remove that filter I get red x's in every corner. cannot find a solution in Outlook (or I don't know where to look). I can send mail this just affects reading the mail.

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