28. August 2016 · Write a comment · Categories: Uncategorized

Good day,

For a few days now i am unable to access my hotmail inbox.  When trying to log in i get the following error message:  (intentionally changed the coding for privacy reasons)

I have tried accessing from multiple browsers (safari, chrome, explorer and firefox) as well as different computers/phones but always get the same message: a sad face = ( and a message stating there are difficulties accessing the account followed by the below.  

Is anyone familiar with this problem and how to solve it?  I really appreciate any ideas since i have more than 10 years history there and all my contacts are unavailable at the moment.  Thanks.

X-ClientId: XXXXXXXXXXXXXXXXXXXXXX request-id: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX X-OWA-Error: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException X-OWA-Version: XXXXXXXXXXX X-FEServer: XXXXXXXXXXXXXXXXXXx X-BEServer: XXXXXXXXXXXXXXXXXXXXXX Date: 8/28/2016 4:13:10 PM InnerException: Microsoft.Mapi.MapiExceptionLogonFailed

***Post moved by the moderator to the appropriate forum category.***

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.