Good day,

For a few days now i am unable to access my hotmail inbox.  When trying to log in i get the following error message:  (intentionally changed the coding for privacy reasons)

I have tried accessing from multiple browsers (safari, chrome, explorer and firefox) as well as different computers/phones but always get the same message: a sad face = ( and a message stating there are difficulties accessing the account followed by the below.  

Is anyone familiar with this problem and how to solve it?  I really appreciate any ideas since i have more than 10 years history there and all my contacts are unavailable at the moment.  Thanks.

X-ClientId: XXXXXXXXXXXXXXXXXXXXXX
request-id: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
X-OWA-Error: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
X-OWA-Version: XXXXXXXXXXX
X-FEServer: XXXXXXXXXXXXXXXXXXx
X-BEServer: XXXXXXXXXXXXXXXXXXXXXX
Date: 8/28/2016 4:13:10 PM
InnerException: Microsoft.Mapi.MapiExceptionLogonFailed
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