Hotmail

Unable to get access to blocked hotmail account

Unanswered 0 answers

Archived post from August 8, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 8, 2013
I accidentally entered incorrect password too many times so the account was blocked.  I was unable to answer the security question either (although I'm 99% certain that it was similar to what I entered - it's kind of hard to not remember the name of your high school...).  Then I had to fill out the "identity verification" form and despite numerous attempts I wasn't successful and finally got a "final e-mail" stating that there's been too many unsuccessful attempts and I wouldn't be able to regain access to my mailbox.  The e-mail was set up 10 years ago so I don't remember the setup details.
The problem with the verification form is that it asks for recently sent messages.  I don't send messages from that mailbox (or very rarely) so I can't provide recent subjects/contacts, etc., however I receive notification messages frequently and would be happy to provide where they come from.  Also - I'm happy to provide the details related to contacts found in that mailbox or some other way to prove that it's my mailbox.  Could also provide a number of possible 4-5 password combinations (one of them, I'm 99% sure is accurate).

Please help!

Thanks,

- Robert Eckhardt

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.